HR Business Partner

Neksjob Philippines; Baguio; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading HR services provider is seeking an HR Business Partner in Baguio. This role requires 1-3 years of experience in HR within a BPO environment. The successful candidate will align HR strategies with business goals, manage employee relations, and drive performance management initiatives. Ideal candidates will hold a relevant bachelor's degree and possess strong stakeholder management skills. Join a dynamic team focused on operational excellence and employee engagement.

Qualifications

• Bachelor’s degree in HR, Psychology, Business, or related field.
• Strong BPO / shared services background.
• Solid experience in employee relations, Philippine Labor Code compliance, and HR analytics.

Responsibilities

• Partner with operations to align HR strategies.
• Lead employee relations and labor compliance.
• Drive performance management and talent development.

Skills

Employee Relations & Case Handling

Philippine Labor Law Compliance

Performance Management

Workforce Planning

HRIS & MS Excel proficiency

Education

Bachelor’s degree in HR, Psychology, Business, or related field

Job description

On-site - Baguio 1-3 Yrs Exp Bachelor Full-time

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Job Description

Are you a strategic HR professional with strong BPO experience? We’re looking for a dynamic HR Business Partner (HRBP) to join our team and drive people strategies that support operational excellence and business growth in a high-volume contact center environment.

What You’ll Do:

• Partner with Operations and Site Leaders to align HR strategies with business goals
• Lead employee relations, investigations, and labor compliance (Philippine Labor Code / DOLE)
• Drive performance management and talent development initiatives
• Support workforce planning, headcount forecasting, and HR analytics reporting
• Implement engagement and retention programs to reduce attrition
• Collaborate with Payroll, TA, and HR Ops for seamless employee lifecycle management
• Act as escalation point for complex HR cases and support audits

What We’re Looking For:

• Bachelor’s degree in HR, Psychology, Business, or related field
• Strong BPO / shared services background
• Solid experience in: Employee Relations & Case Handling, Philippine Labor Law Compliance, Performance Management, Workforce Planning & HR Analytics
• Experience supporting 300+ headcount
• Strong stakeholder management and influencing skills
• Proficient in HRIS & MS Excel

Preferred:

• Experience with global clients or multinational BPOs
• Exposure to transitions, ramp-ups, or workforce migration
• HR certification (CHRP, CHRMP, or equivalent)