HR Services Associate

Manpower Outsourcing Services, Inc.; Taguig; Hybrid; PHP 260,000 - 420,000; Full time

Benefits offered by this job

HMO

Life Insurance

Vacation Leaves

Sick Leaves

Mobile allowance

Job summary

Manpower Outsourcing Services, Inc. is seeking an HR Services Associate to support day-to-day HR operations and employee services for a global organization. This role handles HR inquiries, data updates, onboarding, and lifecycle activities while maintaining confidential records.

You're expected to work across HR systems, ensure accuracy, and collaborate with both local and international teams. The position follows a hybrid schedule with 3 days onsite and 2 days remote, in Makati City.

Qualifications

• College graduate.
• With 1–5 years of experience in HR, Operations, Customer Support, or a related customer-facing role.
• Experience in HR Operations or HR Shared Services is preferred.
• Experience using HR systems such as Workday, SAP, SuccessFactors, Oracle, ServiceNow, Siebel, or Microsoft Dynamics is an advantage.
• Candidates with experience in HR data management, HR transactions, onboarding, or employee lifecycle support are highly preferred.
• Good communication and problem-solving skills.
• Strong attention to detail and accuracy.
• Able to work with confidential information.
• Adaptable and comfortable working with different cultures and teams.
• Experience with a global company or international environment is a plus.

Responsibilities

• Handle employee and manager inquiries and provide HR support.
• Process and update employee information in HR systems.
• Support onboarding and other employee lifecycle activities.
• Maintain accurate and confidential employee records.
• Review HR documents and reports for accuracy.
• Follow HR policies, procedures, and standard processes.
• Resolve basic HR system and process-related issues.
• Prepare and maintain HR documentation and reports.
• Meet assigned performance and quality targets.
• Work with local and international teams.

Skills

Customer focus

Communication

Attention to detail

Problem-solving

Confidential data handling

Cultural adaptability

Education

College degree

Tools

Workday

SAP

SuccessFactors

Oracle

ServiceNow

Siebel

Microsoft Dynamics

Job description

Job Description

We are looking for an HR Services Associate to support day-to-day HR operations and employee services for a global organization.

The role will handle HR-related inquiries, employee data, HR transactions, documentation, and other HR support activities. The ideal candidate is detail-oriented, organized, customer-focused, and comfortable working with HR systems.

Responsibilities

• Handle employee and manager inquiries and provide HR support.

• Process and update employee information in HR systems.

• Support onboarding and other employee lifecycle activities.

• Maintain accurate and confidential employee records.

• Review HR documents and reports for accuracy.

• Follow HR policies, procedures, and standard processes.

• Resolve basic HR system and process-related issues.

• Prepare and maintain HR documentation and reports.

• Meet assigned performance and quality targets.

• Work with local and international teams.

Qualifications

• College graduate.

• With 1–5 years of experience in HR, Operations, Customer Support, or a related customer-facing role.

• Experience in HR Operations or HR Shared Services is preferred.

• Experience using HR systems such as Workday, SAP, SuccessFactors, Oracle, ServiceNow, Siebel, or Microsoft Dynamics is an advantage.

• Candidates with experience in HR data management, HR transactions, onboarding, or employee lifecycle support are highly preferred.

• Good communication and problem-solving skills.

• Strong attention to detail and accuracy.

• Able to work with confidential information.

• Adaptable and comfortable working with different cultures and teams.

• Experience with a global company or international environment is a plus.

Work Schedule

Candidates must be willing to work either:

• 10:00 PM – 7:00 AM – Americas shift

• 1:00 PM – 10:00 PM – Europe shift

Work arrangement: Hybrid, 3 days onsite and 2 days WFH. Field work may be required as needed.

Office: One Ayala West Tower, Ayala Avenue corner EDSA, Makati City

Benefits

• HMO – Php 220,000 MBL

• Life Insurance

• 15 Vacation Leaves per year, pro-rated

• 15 Sick Leaves per year, pro-rated

• Up to 5 unused Sick Leaves may be converted to cash on contract anniversary

• Php 1,000 taxable mobile allowance