HR Operations Associate – Project-Based

IFIVE INC.; Pasig; Hybrid; PHP 335,000 - 513,000; Full time

Benefits offered by this job

Competitive compensation packages

Professional development opportunities

Engagement activities

Job summary

IFIVE INC. is seeking an HR Operations Associate - Project Based to support HR administrative and analytical work for our global clients from a hybrid Manila site.

You will handle employee relations, onboarding/offboarding, data maintenance and payroll coordination, contributing to compliance with labor standards and company policies. You will collaborate with operations leaders to drive retention and engagement initiatives, while ensuring accurate employee records and timely issue resolution.

Qualifications

• Minimum 1 year of experience in Human Resources management.
• Thorough knowledge of HR best practices, DOLE regulations, employment-related compliance and organizational management.
• Excellent service orientation and organizational skills, with strong reporting and analysis, presentation, time management and prioritization abilities.
• People-first mindset with the ability to develop and implement short- and long-term solutions.
• Willing to work on a shifting schedule.
• Willing to work in a hybrid setup (3 days onsite, 2 days WFH per week).
• Willing to work at Zeta Tower Bridgetowne, C-5, Quezon City or Tower 1, Rockwell Business Center, Ortigas, Pasig City.

Responsibilities

• Maintain positive relationships as the first point of contact for employee concerns and inquiries.
• Provide guidance on company policies and updates to employees and operations leaders.
• Coordinate with HR leadership for timely resolution of employee transactions and grievances.
• Support disciplinary case handling including incident reports, notices and related documentation; maintain corrective action trackers.
• Partner with operations to execute retention strategies and engagement activities.
• Ensure processes comply with General Labor Standards and other government policies.
• Assist onboarding by coordinating with responsible persons and ensuring completion of onboarding checklists.
• Support offboarding activities including resignation letters, exit interviews, clearance, and final pay coordination.
• Maintain accurate HR data changes and movements in the HR system.
• Collaborate with Payroll for timekeeping backup and payroll disputes; assist with HR business reviews and salary structures.
• Maintain confidentiality of company information and other duties as assigned.

Skills

HR management

HR best practices

DOLE regulations

reporting & analytics

time management

prioritization

people-first mindset

team collaboration

Job description

Highlights

• Competitive compensation and benefits packages
• Continuous professional development and learning opportunities
• Regular engagement activities and events

HR OPERATIONS ASSOCIATE - PROJECT BASED

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent!

ROLE OVERVIEW

We are looking for HR Operations Associate - Project Based to be part of our team.

Will be responsible for performing human resource administrative and analytical work, particularly on employee and labor relations; employee engagement activities; employee welfare; providing analysis on various HR programs and initiatives, and other support required.

MAIN RESPONSIBILITIES

Employee/Labor Relations, Performance Management, and Business Partnership

• Maintain a positive and professional relationship across the board as an ambassador and initial point-of-contact for all employee concerns and inquiries
• Provide guidance in the implementation of company policies, procedures, guidelines and updates to employees and operations leaders within scope
• Coordinate with the appropriate department or coordinate to HR leadership for timely resolution of employee transactions and grievances
• Support disciplinary case handling by reviewing incident reports, drafting and serving employee correspondence and notices, such as, but not limited to return to work notice, notice to explain, minutes of clarificatory meeting, notice of disposition, notice of compliance, etc.; Update and maintain Corrective Actions tracker as well as individual employee files.
• Partner with operations leaders to execute and support employee retention strategies, which may include employee satisfaction (E-sat) surveys, focused group discussions (FGDs), rewards and recognition initiatives, and company-wide or group-specific engagement activities
• Ensure that processes are up to date and compliant with the General Labor Standards and other government/legal policies.

Onboarding & Offboarding

• Support employee onboarding according to standard company procedures by preparing employee welcome kits, facilitating new hire onboarding, and ensuring completion of the new employee onboarding checklist by coordinating with assigned persons, preparing welcome packets, and facilitating new hire orientation.
• Support employee offboarding according to company procedures by preparing resignation acceptance letters, conducting exit interviews, facilitating exit clearance process, processing separation documents, coordination for Final Pay release, and other related activities

HR Data Maintenance

• Maintain a clean and accurate HR database by updating employee data changes in a timely manner, including personal information changes as well as employee movements (i.e., new employee data, change in employment status, lateral transfers, promotions, change in salary and/or benefits, regularization, separation, etc.)

General HR Support

• Work with Payroll Team to provide timekeeping backup support, coordinate payroll disputes for timely resolution, and coordinate government and company benefits claims
• Assist HR leadership on tasks related to the following processes: HR business reviews, salary structures, engagement activities, surveys, etc.
• Maintain confidentiality on information, technology and practices developed by the company
• Other duties as may be assigned.

Requirements

• At least one (1) year of experience in Human Resources management.
• Thorough working knowledge of HR best practices, particularly in employee and labor relations, DOLE regulations, employment-related legal compliance, and organizational management.
• Excellent service orientation and organizational skills, with strong capabilities in reporting and analysis, presentation, time management, planning, and managing multiple priorities effectively.
• A people-first mindset with the ability to develop and implement both short-term and long-term solutions.
• Willing to work on a shifting schedule.
• Willing to work on a hybrid setup, with three (3) days onsite and two (2) days work‑from‑home per week.
• Amenable to work at either of our locations: Zeta TowerBridgetowne, C-5, Quezon City or Tower 1, Rockwell Business Center, Ortigas, Pasig City.