Associate HR Services Center Specialist (Employee Experience)

McDermott International; Hinoba-an; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

McDermott International in Makati, Philippines, is seeking an Associate HR Services Center Specialist (Employee Experience) to support data integrity and efficient HR service delivery in a high‑volume, multinational environment.

The role partners with HR stakeholders to maintain accurate employee data, assist on projects, and drive confidentiality, professionalism, and quality while adapting to rotating shifts across 24/7 operations.

Qualifications

• Minimum 4 years of HR experience in a high-volume multi-national Shared Service environment
• Experience with Oracle Cloud and case management systems
• Experience in HR/Payroll systems such as Taleo, JDE, SAP, Oracle
• Excellent spoken and written communication skills – ability to speak a second language such as Spanish, Portuguese, or Dutch would be beneficial
• Experience in preparing reports and data analyses
• Ability to learn and support new systems and applications
• Excellent attention to detail and processes
• Must be organized, accurate, thorough, and able to monitor work for quality
• Experienced and willing to work on rotating shifts based on 24/7 operations
• Experience working in a Human Resources department
• Knowledge and experience using advanced excel functions
• Able to prioritize and plan work activities to use time efficiently

Responsibilities

• Actively partner with crucial HR stakeholders to ensure data integrity and high customer satisfaction
• The role is not limited to data entry but will also be tasked to support organization maintenance activities and projects
• Timely and accurate setup and maintenance of employee data
• Work well with others as a team player to achieve team goals
• Accountable for individual results and impact on a team
• Assist all HR stakeholders, functioning as a centralized resource
• Maintain a high degree of confidentiality, integrity, and professionalism
• Be a positive role model and coach to team members

Skills

Data integrity

Communication skills

Team player

Confidentiality

Attention to detail

Time management

Organizational skills

Tools

Oracle Cloud

Taleo

JDE

SAP

Oracle

Job description

Associate HR Services Center Specialist (Employee Experience)

Makati, National Capital Region, Philippines

Job Description

Job Overview:

The Associate HR Services Center Spec is responsible for utilizing existing HR Services Center procedures to solve routine or standard problems. They receive instruction, guidance, and direction from others within the team. They will leverage their conceptual knowledge of theories, practices, and procedures related to the HR Services Center and Human Resources.

Responsibilities

Key Tasks and Responsibilities:

• Actively partner with crucial HR stakeholders to ensure data integrity and high customer satisfaction
• The role is not limited to data entry but will also be tasked to support organization maintenance activities and projects
• Timely and accurate setup and maintenance of employee data
• Work well with others as a team player to achieve team goals
• Accountable for individual results and impact on a team
• Assist all HR stakeholders, functioning as a centralized resource
• Maintain a high degree of confidentiality, integrity, and professionalism
• Be a positive role model and coach to team members

Qualifications

Essential Qualifications and Education:

• Minimum 4 years of experience in HR gained in a high volume multi-national Shared Service environment
• Experience and understanding of Oracle Cloud and case management systems
• Experience in other HR/Payroll systems such as Taleo, JDE, SAP, Oracle
• Excellent spoken and written communication skills –ability to speak a second language such as Spanish, Portuguese, or Dutch would be beneficial
• Experience in preparing reports and data analyses
• Ability to learn and support new systems and applications
• Excellent attention to detail and processes
• Must be organized, accurate, thorough, and able to monitor work for quality
• Experienced and willing to work on rotating shifts based on 24/7 operations
• Experience working in a Human Resources department
• Knowledge and experience using advanced excel functions
• Able to prioritize and plan work activities to use time efficiently