HR Operations & Talent Lead

iServe360 Corp; Muntinlupa; On-site; PHP 360,000 - 600,000; Full time

Job summary

iServe360 Corp is seeking an experienced HR Operations Manager to oversee day-to-day HR and recruitment activities in Metro Manila. You will supervise the HR and recruitment team, guide performance, and ensure policy compliance while delivering high-quality HR services to clients.

You will manage end-to-end recruitment, maintain accurate records, and collaborate with internal stakeholders and external partners to enhance workplace culture and efficiency.

Qualifications

• 2–3 years of experience in human resources, recruitment, or HR administration with supervisory experience
• Strong knowledge of HR best practices, employment law, and recruitment methodologies relevant to the Philippine context
• Excellent organisational and multitasking abilities, with the capacity to manage multiple priorities and meet strict deadlines
• Proficient in HR information systems and Microsoft Office applications, with strong data management skills
• Outstanding communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders at all levels
• Demonstrated ability to lead, motivate and support team members whilst maintaining a collaborative work environment
• Attention to detail and commitment to accuracy in all HR documentation and compliance matters
• Bachelor's degree or equivalent professional experience

Responsibilities

• Oversee and coordinate day-to-day HR operations and recruitment activities, ensuring compliance with company policies and industry standards
• Supervise and support HR and recruitment team members, providing guidance, mentoring, and performance feedback to foster professional development
• Manage recruitment processes including job posting, candidate screening, interviews and onboarding, ensuring timely placement of qualified candidates
• Process and maintain accurate HR documentation, employee records, payroll data and compliance files with meticulous attention to detail
• Serve as a point of contact between internal teams and external clients, addressing enquiries and resolving HR-related issues promptly and professionally
• Assist in the development and implementation of HR policies, procedures, and best practices aligned with organisational goals
• Coordinate employee engagement activities, training programmes and HR initiatives that enhance workplace culture and retention
• Monitor HR metrics and reporting requirements, providing insights and recommendations to management on workforce trends and performance
• Liaise with external partners including recruitment agencies, compliance bodies and service providers to support HR functions
• Support the delivery of HR consulting services to clients, ensuring quality outcomes and client satisfaction

Skills

Supervisory

HR operations

Recruitment

Policy development

Stakeholder management

Communication skills

HRIS

MS Office

Attention to detail

Education

Bachelor's degree in Human Resources, Business Administration, Psychology or related field

Tools

HRIS

Microsoft Office

Job description

iServe360 Corp is seeking an experienced HR Operations Manager to oversee day-to-day HR and recruitment activities in Metro Manila. You will supervise the HR and recruitment team, guide performance, and ensure policy compliance while delivering high-quality HR services to clients.

You will manage end-to-end recruitment, maintain accurate records, and collaborate with internal stakeholders and external partners to enhance workplace culture and efficiency.