HR Operations Executive

Industrial & Commercial Facilities Management Pte. Ltd.; Santo Niño 1st; Hybrid; PHP 420,000 - 640,000; Full time

Job summary

Industrial & Commercial Facilities Management Pte. Ltd. is seeking a hybrid HR and Operations partner to support on-site teams and site supervisors. You will implement HR policies, terms of employment and employee-relations practices at ground level.

You will collaborate with the Operations team, regularly visiting operational sites and assisting with recruitment for new sites and site-based roles.

Qualifications

• Diploma in Human Resources, Business Administration or related discipline.
• 2–4 years HR experience in sizeable operational or frontline workforce.
• Good working knowledge of the Singapore Employment Act.
• Experience in employee relations, disciplinary matters, attendance management and HR documentation.
• Willing to travel to operational sites and engage directly with employees.
• Strong communication and documentation skills.
• Experience in Facilities Management, Cleaning, Security, Dormitory Operations or similar industries is a plus.

Responsibilities

• Provide practical HR guidance to site supervisors and employees on employment terms, company policies and HR procedures.
• Explain employment contracts, policies, benefits and employment conditions directly to employees.
• Support Operations in managing employee grievances, disciplinary matters, performance concerns and workplace disputes.
• Act as the HR point of contact for site-based employees.
• Review attendance, lateness, absenteeism, medical leave and other attendance-related records.
• Identify irregular attendance patterns and follow up with employees and Supervisors.
• Conduct preliminary investigations for employee misconduct and policy infractions with Operations.
• Interview employees and relevant parties to establish facts surrounding incidents.
• Prepare counselling records, show-cause letters, warning letters and other disciplinary documentation.
• Conduct regular site visits to understand manpower conditions and employee concerns.
• Support recruitment for mobilisation of new sites and site-based positions.

Skills

HR guidance

Employee relations

Attendance management

Documentation

Disciplinary matters

Investigation

Communication

Education

Diploma in HR

Job description

About the role

This is a hybrid HR and Operations role supporting our on-site teams. You will act as the operational HR partner to site supervisors and employees, ensuring that HR policies, employment terms and employee-relations matters are effectively implemented on the ground.

You will work closely with the Operations team and maintain a regular presence at our operational sites.

Key responsibilities

• Provide practical HR guidance to site supervisors and employees on employment terms, company policies and HR procedures.
• Explain employment contracts, policies, benefits and employment conditions directly to employees where clarification is required.
• Support Operations in managing employee grievances, disciplinary matters, performance concerns and workplace disputes.
• Act as the HR point of contact for site-based employees.
• Review employee attendance, lateness, absenteeism, medical leave and other attendance-related records.
• Identify irregular attendance patterns and follow up directly with employees and their respective Supervisors.
• Conduct preliminary investigations for employee misconduct and policy infractions together with Operations.
• Interview employees and relevant parties to establish facts surrounding incidents.
• Prepare counselling records, show-cause letters, warning letters and other disciplinary documentation where appropriate.
• Conduct regular site visits to understand manpower conditions and employee concerns.
• Support recruitment for mobilisation of new sites and site-based positions.

About you

• Diploma in Human Resources, Business Administration or related discipline.
• At least 2–4 years of relevant HR experience, preferably involving a sizeable operational or frontline workforce
• Good working knowledge of the Singapore Employment Act.
• Experience in employee relations, disciplinary matters, attendance management and HR documentation.
• Comfortable conducting preliminary investigations and handling difficult employee conversations.
• Willing to travel to operational sites and engage directly with employees.
• Strong communication and documentation skills.
• Able to balance employee welfare, regulatory compliance and operational requirements.
• Experience in Facilities Management, Cleaning, Security, Dormitory Operations or other manpower-intensive industries will be an advantage.