HR Operations Specialist

Goldtech Resources Pte Ltd; Santo Niño 1st; On-site; PHP 3,776,000 - 5,664,000; Full time

Job summary

Goldtech Resources is seeking an experienced HR Operations professional to manage the full employee lifecycle, onboarding, offboarding, and contract renewals across the organisation. You will coordinate recruitment, onboarding logistics, and work pass applications while ensuring compliance with local regulations.

The role also covers data management in SAP SuccessFactors and Sezame, and you will prepare HR reports and dashboards to support management decisions.

Qualifications

• 3+ years of HR operations experience spanning onboarding to offboarding.
• Diploma or bachelor’s degree in Human Resources, Business Administration, or related field.
• Good knowledge of Singapore employment legislation, work pass requirements and HR practices.
• Experience with SAP SuccessFactors, Sezame or other HRIS systems is advantageous.
• Strong administrative, data-management and reporting capabilities.
• Excellent written and verbal communication with stakeholders at all levels.

Responsibilities

• Manage the full employee lifecycle, including onboarding, probation confirmation, contract renewal and offboarding.
• Coordinate recruitment operations, including candidate sourcing, interview scheduling and pre-employment arrangements.
• Manage onboarding activities such as employment contract issuance, document verification, medical examination, work pass applications, system access and other logistical arrangements.
• Provide operational support for Non-Traditional Source workforce, including travel and accommodation coordination where applicable.
• Monitor fixed-term employment contracts and process renewals in accordance with company policies and local employment regulations.
• Manage employee exits, including statutory notifications, work pass updates and benefit disenrolment.
• Maintain accurate employee records and HR data across SAP SuccessFactors, Sezame and other local HR systems.
• Prepare HR reports, workforce metrics and dashboards to support business and management decisions.
• Participate in HR system enhancements, process improvement and automation projects.
• Support internal and external audits by preparing the required HR records and supporting documents.
• Serve as the first point of contact for employee enquiries relating to HR policies, benefits and procedures.
• Support the mobilisation and demobilisation of employees assigned to work sites.
• Coordinate employee enrolment and disenrolment with benefits providers.
• Process supplier invoices relating to medical examinations, insurance, work pass applications, air tickets and other HR services.
• Prepare employment verification letters and other employee-related documents when required.
• Coordinate registration for company-organised training programmes.
• Collect and consolidate employees’ learning needs and maintain accurate training records.
• Work closely with HR Operations, HR Business Partners, site managers and other internal departments, including Finance, Legal, IT and Procurement.
• Liaise with candidates, government authorities, auditors, consultants and external service providers.
• Perform other HR operational duties as assigned.

Skills

HR Operations

Employee Lifecycle

Compliance Singapore law

HRIS

SAP SuccessFactors

Education

Diploma or Bachelor's in HR/BA

Tools

Sezame

SAP SuccessFactors

Job description

Job Responsibilities

• Manage the full employee lifecycle, including onboarding, probation confirmation, contract renewal and offboarding.
• Coordinate recruitment operations, including candidate sourcing, interview scheduling and pre-employment arrangements.
• Manage onboarding activities such as employment contract issuance, document verification, medical examination, work pass applications, system access and other logistical arrangements.
• Provide operational support for Non-Traditional Source workforce, including travel and accommodation coordination where applicable.
• Monitor fixed-term employment contracts and process renewals in accordance with company policies and local employment regulations.
• Manage employee exits, including statutory notifications, work pass updates and benefit disenrolment.
• Maintain accurate employee records and HR data across SAP SuccessFactors, Sezame and other local HR systems.
• Prepare HR reports, workforce metrics and dashboards to support business and management decisions.
• Participate in HR system enhancements, process improvement and automation projects.
• Support internal and external audits by preparing the required HR records and supporting documents.
• Serve as the first point of contact for employee enquiries relating to HR policies, benefits and procedures.
• Support the mobilisation and demobilisation of employees assigned to work sites.
• Coordinate employee enrolment and disenrolment with benefits providers.
• Process supplier invoices relating to medical examinations, insurance, work pass applications, air tickets and other HR services.
• Prepare employment verification letters and other employee-related documents when required.
• Coordinate registration for company-organised training programmes.
• Collect and consolidate employees’ learning needs and maintain accurate training records.
• Work closely with HR Operations, HR Business Partners, site managers and other internal departments, including Finance, Legal, IT and Procurement.
• Liaise with candidates, government authorities, auditors, consultants and external service providers.
• Perform other HR operational duties as assigned.

Requirements

• Diploma or bachelor’s degree in Human Resources, Business Administration or a related discipline.
• At least 3 years of relevant HR operations experience covering the full employee lifecycle.
• Good knowledge of Singapore employment legislation, work pass requirements and HR practices.
• Experience using SAP SuccessFactors, Sezame or other HR information systems would be advantageous.
• Strong administrative, organisational and data-management skills.
• Proficient in preparing HR reports, maintaining employee records and processing HR documentation.
• Good written and verbal communication skills, with the ability to communicate effectively with employees at different levels.
• Strong interpersonal and stakeholder-management skills.
• Detail-oriented and able to handle confidential employee information appropriately.
• Able to manage multiple priorities and work effectively with cross-functional teams and external service providers.
• Comfortable supporting site-based workforce operations and addressing operational HR matters.