HR Officer

Travel + Leisure Global Support Services (Philippines) Inc.; Philippines; On-site; PHP 390,600 - 613,800; Full time

Job summary

Travel + Leisure Co is seeking an experienced HR Officer to support employees throughout their journey with the company, focusing on onboarding, benefits administration, HR data management, and employee relations.

You will coordinate onboarding, maintain HR records, assist with payroll-related reports, and ensure compliance with Philippine labor laws while fostering engagement and a positive work environment.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• 3+ years HR generalist/operations experience.
• Strong knowledge of Philippine labor laws and HR best practices.
• Proficient in MS Office and HR systems.

Responsibilities

• Coordinate onboarding activities and orient new hires; maintain contracts and HR records.
• Administer benefits, enrollments, and government programs; assist payroll reports and benefits providers.
• Maintain accurate employee data, records, and HR metrics; ensure data privacy compliance.
• Handle employee relations, investigations, and policy guidance; monitor workplace conduct and disciplinary procedures.
• Support employee engagement activities, recognition programs, and events.

Skills

Communication Skills

Interpersonal Skills

Organized

Multitasking

Confidentiality

Education

Bachelor's degree in HR / Psychology / Business Admin

Tools

MS Office

HR Systems

Job description

We Put the World on Vacation Travel + Leisure Co is a leading vacation ownership and travel membership company. We are looking for an experienced and people-focused HR Officer to support our employees throughout their journey with the company.

What You’ll Do

• Employee Onboarding & HR Administration: Coordinate onboarding activities to ensure a seamless new hire experience; facilitate new hire orientation sessions; prepare and maintain employment contracts, employee files, and HR records; ensure HR documentation is accurate, complete, and up to date.
• Benefits Administration: Manage employee enrollment, updates, and separation processes for company benefits and government-mandated programs; maintain accurate employee benefits information in HR systems and provider platforms; prepare and support payroll-related reports; serve as the main point of contact for benefits providers and assist in resolving employee concerns; support employees with benefit inquiries, claims, and eligibility requirements; help facilitate insurance, medical, and government benefit claims.
• HR Data & Records Management: Maintain accurate employee data, including hires, promotions, transfers, and separations; manage employee documents and ensure proper record retention; support compliance with data privacy regulations and company policies; generate regular HR reports and workforce data insights.
• Employee Relations: Act as the first point of contact for employee concerns and workplace issues; support investigations, documentation, and resolution of employee cases; provide guidance on company policies, workplace conduct, attendance, and disciplinary procedures; help ensure compliance with labor laws and company policies; maintain employee relations records and monitor trends to identify opportunities for improvement.
• Employee Engagement: Support the planning and execution of employee engagement activities, recognition programs, wellness initiatives, and company events; gather feedback and help evaluate the effectiveness of engagement programs.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• At least 3 years of HR experience in a generalist, HR operations, or similar role.
• Strong knowledge of Philippine labor laws, government-mandated benefits, and HR best practices.
• Proficient in Microsoft Office applications and HR systems.

Skills & Competencies

• Strong communication and interpersonal skills.
• Ability to build positive working relationships across all levels of the organization.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Comfortable handling confidential and sensitive information with professionalism.

Values and Work Behavior

• Upholds honesty, fairness, and ethical standards in all HR practices.
• Respects and protects the confidentiality of employee information.
• Addresses HR issues objectively and without favoritism.
• Values inclusivity and open communication.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.