HR Generalist

iScale Solutions; Pasig; On-site; PHP 391,000 - 670,000; Full time

Benefits offered by this job

Competitive salary

Leave credits

Health coverage

Statutory benefits

Learning opportunities

Team wellness

Modern tools

Inclusive culture

Referral rewards

Job summary

iScale Solutions in Metro Manila is seeking an HR Generalist to manage employee relations, benefits, and lifecycle operations. You will address employee concerns, administer HMO, and oversee end-to-end offboarding while ensuring PH labor law compliance.

The role requires 2–4 years of HR Generalist experience, a related degree, and proficiency with Google Workspace and HRIS (Zoho People, Odoo). Start date between September 14–25, 2026.

Qualifications

• Bachelor’s degree in HR, Psychology, Business Administration, Behavioral Science, or related field.
• 2–4 years HR Generalist experience in BPO, shared services, tech, or corporate environments.
• Hands-on ER, benefits, offboarding, documentation, and HRIS administration.
• Demonstrated solutions-oriented approach, assessing risks and recommending practical solutions.
• Working knowledge of PH labor laws and disciplinary due process.
• Strong documentation, communication, case management, and confidentiality.
• Proficiency in Google Workspace; HRIS experience (Zoho People, Odoo) is an advantage.
• Can start between September 14–25, 2026.

Responsibilities

• Address employee concerns, grievances, performance/conduct issues, and HR inquiries while ensuring compliance with PH labor laws and company policies.
• Investigate complaints and misconduct, partnering with managers to enforce due process and document cases (incident reports, NTEs, hearings, Notices of Decision).
• Support conflict resolution, maintain case trackers, and assist with internal compliance, ISO document control, and HR audits.
• Manage end-to-end offboarding (resignations, terminations, redundancies), conduct exit interviews, prepare Exit Interview Reports, and elevate compliance risks to leadership.
• Coordinate clearance processes across Payroll, Finance, IT, and Facilities, updating records and final pay docs.
• Support onboarding, status transitions, HR reporting/trackers, and coordinate data changes with Payroll.

Skills

HR Generalist

Conflict resolution

Case management

Multitasking

Confidentiality

Education

Bachelor’s degree in HR/related field

Tools

Zoho People

Odoo

Google Workspace

Job description

Employee Relations & Compliance

• Address employee concerns, grievances, performance/conduct issues, and HR inquiries while ensuring compliance with PH labor laws and company policies.

• Investigate complaints and misconduct, partnering with managers to enforce disciplinary due process and document cases (incident reports, NTEs, hearings, Notices of Decision).

• Support conflict resolution, maintain case trackers, and assist with internal compliance, ISO document control, and HR audits.

2. Benefits & HMO Administration

• Manage HMO enrollments, deletions, dependent updates, reimbursement, billing reconciliations, LOAs, and provider liaison while maintaining an accurate HMO Masterlist.

• Lead annual HMO renewal: conduct satisfaction survey 3–5 months prior, evaluate proposals, present cost‑benefit comparisons, verify census, and oversee open enrollment.

• Review HMO billing accuracy before Finance endorsement and administer other statutory/company benefits.

3. Offboarding & Employee Lifecycle Operations

• Manage end-to-end offboarding (resignations, terminations, redundancies), conduct exit interviews, prepare Exit Interview Reports, and elevate compliance risks to leadership.

• Coordinate clearance processes across Payroll, Finance, IT, and Facilities, updating separation/attrition records and final pay docs (COEs, BIR Form 2316).

• Support onboarding, status transitions, HR reporting/trackers, and coordinate status changes, deductions, and separations with Payroll.

Requirements

• Bachelor’s degree in HR, Psychology, Business Administration, Behavioral Science, or related field.

• 2–4 years HR Generalist experience (BPO, shared services, tech, or corporate environment preferred).

• Hands‑on experience in ER, HMO/benefits, offboarding clearance, documentation, and HRIS administration.

• Demonstrated solutions‑oriented approach, assessing risks and recommending practical solutions.

• Working knowledge of PH labor laws and disciplinary due process.

• Strong documentation, communication, case management, and multitasking skills under strict confidentiality.

• Proficiency in Google Workspace; HRIS experience (Zoho People, Odoo) is an advantage.

• Can start between September 14–25, 2026.

Benefits

• Competitive Salary Package: Receive a pay package that matches your skills and experience.

• Vacation, Sick Leave credits, and Wellness Leave: Enjoy vacation and sick leave credits to maintain work-life balance.

• Health Coverage: Get medical, dental, and vision insurance for you and your dependents.

• Government-Mandated Benefits: Full coverage of all statutory benefits like SSS, PhilHealth, and Pag-IBIG.

• Learning Opportunities: Access training, certifications, and mentorship to grow your career.

• Team Engagement: Join team‑building activities and wellness programs.

• Modern Tools: Use the latest technology to excel in your role.

• Inclusive Culture: Be part of a diverse, supportive, and collaborative global team.

• Referral Rewards: Earn bonuses for bringing great talent to the team.