HR & Admin Manager

Crowdsource Solutions Inc.; Quezon City; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Crowdsource Solutions Inc. is seeking an experienced Human Resources and Admin Head to lead HR services and the administration of daily operations in our Quezon City office. The role emphasizes policy implementation in line with government rules and organizational guidelines.

The position requires strong labor relations, end-to-end recruitment expertise, and a robust background in compensation, benefits, training, and performance management to ensure a compliant and productive workplace.

Qualifications

• Bachelor's degree in HR, Psychology, Business Administration, or a related field.
• At least 5 years of HR experience with exposure to labor relations, employee relations, and recruitment.
• Strong background in labor relations and Philippine labor laws.
• Proven experience in end-to-end recruitment and talent acquisition.
• Experience managing employee relations, disciplinary processes, and workplace investigations.

Responsibilities

• Oversee recruitment to meet manpower requirements and ensure a ready pool of candidates.
• Manage compensation and benefits administration, timekeeping, payroll, and claims.
• Oversee training through annual training plan and new employee induction.
• Lead performance management and annual merit review processes.
• Maintain accurate employee records and ensure confidentiality.
• Administer employee relations, Code of Discipline, and supervisory training.
• Plan and execute company events and administer office management tasks.
• Provide day-to-day administrative support and ensure policy compliance.

Skills

Communication

Interpersonal skills

Negotiation

Conflict resolution

Leadership

Organization

Education

Bachelor's degree in HR, Psychology, Business Administration, or related field

Job description

Role Overview:

The Human Resources and Admin Head is responsible for the administration of HR services to employees, the implementation of the HR policies in the organization in compliance with the company and government rules and regulations and managing the day- to-day administrative matters.

Responsibilities:

Recruitment

• Responsible for providing the organization’s manpower requirements through prompt and timely recruitment of required candidates for the job openings

• Ensure that the company always a ready pool of candidates for its sales and distribution requirements

• Ensure that the manpower movements are aligned to the annual financial budget

Compensation and Benefits

• Manage the timely and accurate compensation and benefits administration of employees

• Supervise the administration of timekeeping, attendance monitoring, payroll and claims preparation of employees

• Ensure that company is in compliance with the administration of government mandated benefits

Training and Development

• Prepare the annual Training Plan and oversee its implementation as per allocated budget

• Ensure that all new employees undergo the New Employee Induction Program

• Liaise with external Consultants, as may be necessary

• Recommend appropriate training programs especially for critical and specialized or technical positions to ensure that employees’ competency is continually enhanced for better job performance

Performance Management

• Handle the conduct of the semi-annual & annual performance appraisal in preparation for the annual merit review of employees

• Ensure that all employees are properly oriented with the performance appraisal form and process

Data and Records Management

• Ensure that the employees’ database is regularly updated and accurate

• Implement controls so that confidentiality of employee records are ensured

• Ensure that all employee records are properly approved and documented from hiring to separation

Employee Relations

• Administer the Code of Discipline as necessary in compliance with Labour Laws

• Ensure that all supervisors and managers are equipped with the necessary skills required in managing their direct reports’ job performance and work conduct

• Implements the Company’s employee activities such as summer outing, Christmas Party and related events

Events Management

• Plan, execute Company events per schedule. Halloween party, Annual Party, Blood Letting Activity, Outreach Activity. Monthly Mass.

Administrative Functions

• Supervise the direct reports and ensure that they are compliant with the company policies.

• Provide appropriate and prompt resolution to the daily administrative concerns at the office. Organization, Security and Cleanliness.

• Ensure that company visitors are properly welcomed and promptly attended to

• Secure the Fire Safety Inspection certificate.

• Facilitates Visa application of employees.

• Establish and maintain harmonious relationship with Barangay.

The Human Resources and Administrative Manager may also perform other assigned tasks that may be required by Management related to the job position.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.

• At least 5 years of HR experience, with strong exposure to labor relations, employee relations, and recruitment.

• Strong background in labor relations and Philippine labor laws.

• Proven experience in end-to-end recruitment and talent acquisition.

• Experience managing employee relations, disciplinary processes, and workplace investigations.

• Experience coordinating with manpower agencies or managing outsourced employees is an advantage.

• Excellent communication, interpersonal, negotiation, and conflict resolution skills.

• Strong organizational and leadership abilities.