Hotel Reservation Agent Chat & Email

Caldwell Communications; Marikina; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Performance incentives and bonuses

Job summary

Caldwell Communications is hiring a Customer Service Representative for a Hotel Reservation Account in Quezon City. This onsite role offers paid training from Day 1 and a monthly salary up to ₱26,000, with opportunities for career growth.

No prior BPO experience is required; freshers are welcome to apply and will receive structured training to handle bookings and inquiries efficiently.

Qualifications

• High School or Senior High School graduate required.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills required.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications.
• Check room availability, rates, and hotel policies.
• Handle customer inquiries and resolve concerns.
• Provide excellent customer service.
• Meet quality and productivity targets.

Skills

Good English communication

Basic computer skills

Willing to work onsite and on shifting

No experience required

Education

High School or Senior High School graduate

Job description

Customer Service Representative – Hotel Reservation Account

Onsite | Quezon City | Up to ₱26,000/month | Full-time

Job Overview

• Position: Customer Service Representative – Hotel Reservation Account
• Salary: Up to ₱26,000/month
• Location: Quezon City
• Experience: No experience required
• Setup: Onsite
• Training: Paid training from Day 1

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Location

West Avenue, Quezon City

Other possible sites: Cubao, Eastwood, Pasig, Manila, Marikina, Ortigas, and Bridgetowne

Start your career in customer service, travel, and hospitality with a Hotel Reservation Account. Freshers are welcome to apply!