Hotel Reservations Support | Prefer typing over calls Apply now

Caldwell Communications; Quezon City; Presencial; PHP 264 000 - 316 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Bonuses and incentives

Career growth opportunities

Resumo da oferta

Caldwell Communications is hiring a Customer Service Representative for a Hotel Reservation Account in Quezon City. The role is onsite with a monthly salary up to ₱26,000 and offers paid training from day one.

No prior BPO experience is required, and shifts may vary to meet business needs. You will handle bookings, cancellations, and inquiries, ensuring policy accuracy and great service while aiming to meet quality and productivity targets.

Qualificações

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsabilidades

• Assist customers with hotel bookings, cancellations, and modifications.
• Check room availability, rates, and hotel policies.
• Handle customer inquiries and resolve concerns.
• Provide excellent customer service.
• Meet quality and productivity targets.

Conhecimentos

Good English communication skills

Basic computer skills

Formação académica

High School or Senior High School graduate

Descrição da oferta de emprego

Customer Service Representative – Hotel Reservation Account
Onsite | Quezon City | Up to ₱26,000/month | Full-time

Job Overview

• Position: Customer Service Representative – Hotel Reservation Account
• Salary: Up to ₱26,000/month
• Location: Quezon City
• Experience: No experience required
• Setup: Onsite
• Training: Paid training from Day 1

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Location

West Avenue, Quezon City

Other possible sites: Cubao, Eastwood, Pasig, Manila, Marikina, Ortigas, and Bridgetowne