Limited Slot Hotel Booking Representative – Chat & Email

Caldwell Communications; Marikina; Vor Ort; PHP 264.000 - 316.000; Vollzeit

Benefits dieser Stelle

Paid training

Career growth opportunities

Performance incentives and bonuses

Up to ₱26,000 monthly basic salary

Zusammenfassung

Caldwell Communications is seeking a Customer Service Representative for a Hotel Reservation Account, onsite in Quezon City. You will handle bookings, cancellations, and inquiries with a focus on accuracy and service quality. Paid training from Day 1 and potential career growth are offered.

No prior BPO experience is required; strong English communication and basic computer skills are essential. On-site role with shifting schedules and a salary up to ₱26,000 per month plus bonuses.

Qualifikationen

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Aufgaben

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Kenntnisse

Good English communication

Basic computer skills

Onsite work and shifting schedules

Ausbildung

High School graduate

Jobbeschreibung

Customer Service Representative – Hotel Reservation Account

Onsite | Quezon City | Up to ₱26,000/month | Full-time

Job Overview

• Position: Customer Service Representative – Hotel Reservation Account
• Salary: Up to ₱26,000/month
• Location: Quezon City
• Experience: No experience required
• Setup: Onsite
• Training: Paid training from Day 1

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Location

West Avenue, Quezon City
Other possible sites: Cubao, Eastwood, Pasig, Manila, Marikina, Ortigas, and Bridgetowne