Pure Chat and Email Hotel Reservation Booking Agent – Open to All

Caldwell Communications; Caloocan; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training

Bonuses

Career growth

Onsite role

Job summary

Caldwell Communications is hiring a Customer Service Representative for the Hotel Reservation Account in Quezon City. This onsite role offers paid training from Day 1 and a monthly salary up to ₱26,000.

You will handle hotel bookings, cancellations, and inquiries, ensuring policies are applied and that customers receive top-notch service. The position requires no prior BPO experience and supports shifting schedules.

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Skills

Good English communication

Basic computer skills

Education

High School or Senior High School graduate

Job description

Customer Service Representative – Hotel Reservation Account
Onsite | Quezon City | Up to ₱26,000/month | Full-time

Job Overview

• Position: Customer Service Representative – Hotel Reservation Account
• Salary: Up to ₱26,000/month
• Location: Quezon City
• Experience: No experience required
• Setup: Onsite
• Training: Paid training from Day 1

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Location

West Avenue, Quezon City

Other possible sites: Cubao, Eastwood, Pasig, Manila, Marikina, Ortigas, and Bridgetowne