Hotel Booking Agent

Caldwell Communications; Caloocan; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training

Performance incentives and bonuses

Career growth opportunities

Onsite setup

Job summary

Caldwell Communications, Quezon City, is seeking a Customer Service Representative for a Hotel Reservation Account. Onsite role open to applicants with no prior experience and includes paid training from day one. Salary offered is up to ₱26,000 per month.

The role involves handling bookings, cancellations, and inquiries, while checking room availability, rates, and hotel policies to ensure top-notch customer service and target achievement.

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Skills

Good English communication skills

Basic computer skills

Education

High School or Senior High School graduate

Job description

Job Overview

• Position: Customer Service Representative – Hotel Reservation Account
• Salary: Up to ₱26,000/month
• Location: Quezon City
• Experience: No experience required
• Setup: Onsite
• Training: Paid training from Day 1

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Location

West Avenue, Quezon City

Other possible sites: Cubao, Eastwood, Pasig, Manila, Marikina, Ortigas, and Bridgetowne

Start your career in customer service, travel, and hospitality with a Hotel Reservation Account.