Open For Undergrad | Hotel Reservations & Booking Specialist

Caldwell Communications; Quezon City; Sur place; PHP 264 000 - 316 000; Plein temps

Avantages offerts par ce poste

Paid training

Bonuses and incentives

Career growth opportunities

Résumé du poste

Philippines is hiring a Customer Service Representative for the Hotel Reservation Account. This onsite role in Quezon City offers paid training from Day 1 and no prior experience is required.

You will assist customers with bookings, check availability and rates, and handle inquiries while delivering excellent service. If you meet the basic requirements, you can grow with performance incentives and career opportunities.

Qualifications

• High school graduate or senior high school graduate.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsabilités

• Assist customers with hotel bookings, cancellations, and modifications.
• Check room availability, rates, and hotel policies.
• Handle customer inquiries and resolve concerns.
• Provide excellent customer service.
• Meet quality and productivity targets.

Connaissances

Good English communication skills

Formation

High School / Senior High School graduate

Description du poste

Customer Service Representative - Hotel Reservation Account

Onsite | Quezon City | Up to ₱26,000/month | Full-time

Job Overview

• Position: Customer Service Representative - Hotel Reservation Account
• Salary: Up to ₱26,000/month
• Location: Quezon City
• Experience: No experience required
• Setup: Onsite
• Training: Paid training from Day 1

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Location

• West Avenue, Quezon City
• Other possible sites: Cubao, Eastwood, Pasig, Manila, Marikina, Ortigas, and Bridgetowne