Healthcare Representative - Taguig City

TASQ Staffing Solutions Inc.; Taguig; Hybrid; Full time

Benefits offered by this job

Free HMO

Free Dependents

Night Differential

Program Incentives

Job summary

A staffing solutions company is looking for Healthcare Representatives in Taguig City. In this role, you will deliver outstanding customer service to patients and healthcare providers, managing inquiries and providing essential support. Candidates must have a relevant degree and at least three months of experience, with strong communication skills in English. This position offers a hybrid work setup and various benefits, including free HMO and night differential.

Qualifications

• Must have at least 3 months of relevant experience.
• Knowledge with clinical terms and pharmacovigilance is a plus.
• Amenable to work on a hybrid set-up in Taguig City.
• Amenable to work on shifting schedule.

Responsibilities

• Handle inbound and outbound calls related to healthcare inquiries.
• Assist customers with questions about insurance coverage and claims.
• Provide accurate information regarding healthcare services and procedures.
• Collaborate with healthcare professionals to resolve patient issues.
• Maintain detailed records of customer interactions.
• Educate customers on available health plans and services.
• Achieve performance metrics and contribute to team goals.

Skills

Excellent communication skills in both spoken and written English

Knowledge with clinical terms and pharmacovigilance

Education

College Graduate with a degree in healthcare-related courses

Job description

Description

We are seeking Healthcare Representatives to join a growing team in Taguig City. In this role, you will be responsible for providing exceptional customer service to patients and healthcare providers, ensuring a positive experience through effective communication and support.

Key Responsibilities

• Handle inbound and outbound calls related to healthcare inquiries, scheduling, and patient support
• Assist customers with questions about insurance coverage, benefits, and claims
• Provide accurate information regarding healthcare services, protocols, and procedures
• Collaborate with healthcare professionals to resolve patient issues in a timely manner
• Maintain detailed records of customer interactions
• Educate customers on available health plans and services
• Achieve performance metrics and contribute to team goals

Requirements

• Must be a College Graduate with a degree in healthcare-related courses (Pharmacy, Medicine/Alternative Medicine, Nursing and Life Sciences)
• Must have at least 3 months of relevant experience
• Knowledge with clinical terms and pharmacovigilance is a plus
• Excellent communication skills in both spoken and written English
• Amenable to work on a hybrid set-up in Taguig City
• Amenable to work on shifting schedule

Benefits

• Free HMO
• Free Dependents
• Night Differential
• Program Incentives

Please note that this is contingent to the final company or account you'll be profiled to.