Customer Support Representative [Taguig]

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

1-Day Hiring Process

Signing Bonus

HMO Coverage Upon Hiring

Night Differential

Non-taxable Allowances

Free Medical Exam

Paid Training

Job summary

A growing recruitment firm in Taguig is seeking a Customer Service Representative to assist with healthcare-related inquiries. Candidates must possess at least a high school diploma and be willing to work onsite. The role offers a thorough training process, HMO coverage after hiring, and potential earnings of up to ₱30,000, along with bonuses. Those with or without BPO experience are encouraged to apply. Enjoy a structured and supportive environment where you can thrive.

Qualifications

• High School Graduate (old curriculum), SHS Graduate, Associate Degree holder, or College Undergraduate/Graduate.
• Open to applicants with no prior BPO experience.
• Must be willing to work ONSITE.

Responsibilities

• Respond to phone calls, emails, and chat messages about healthcare services.
• Confirm patient or member details while adhering to HIPAA standards.
• Record all customer interactions accurately.
• Forward complex medical or technical concerns to appropriate teams.
• Provide clear information at all times.

Skills

Customer service skills

Communication

Problem-solving

Education

High School Graduate or higher

Job description

We're Hiring: Customer Service Representative [ONSITE SET-UP]

Location: Taguig, City

Key Responsibilities

• Respond to phone calls, emails, and chat messages about healthcare services.
• Confirm patient or member details while strictly adhering to HIPAA confidentiality standards
• Record all customer interactions and resolutions accurately in the system.
• Forward complex medical or technical concerns to the appropriate teams.
• Provide clear, empathetic, and compliant information at all times.

Qualifications

• High School Graduate (old curriculum), SHS Graduate, Associate Degree holder, or College Undergraduate/Graduate
• Open to applicants with no prior BPO experience
• Must be willing to work ONSITE

What We Offer

• 1-Day Hiring Process
• Earn up to ₱30,000 + ₱10,000 Signing Bonus + 1,000 Referral Bonus
• Enjoy HMO Coverage Upon Hired
• 18% Night Differential
• Non-taxable Allowances
• Free Medical Exam & Paid Training — and more!