Customer Service Representative / Healthcare

MetHealth; Taguig; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Life Insurance

HMO

Company Social Events

Job summary

MetHealth in Taguig is seeking a Customer Service Representative to support patients with inquiries about healthcare services and products. This on-site role emphasizes accurate information, empathetic patient care, and efficient issue resolution.

You will handle appointment scheduling, maintain records, and coordinate with medical staff and other departments to ensure high-quality service delivery. Training provided; no prior experience required.

Qualifications

• High School Diploma or equivalent.
• No prior experience required; training will be provided.
• Strong verbal and written communication skills.
• Empathetic approach with a focus on patient care.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist customers with inquiries regarding healthcare services and products.
• Provide accurate information and support to resolve patient issues effectively.
• Maintain updated records of customer interactions and transactions.
• Collaborate with medical staff and other departments to ensure high-quality service delivery.
• Handle administrative tasks, including appointment scheduling and follow-ups.

Skills

Verbal communication

Written communication

Education

High School Diploma or equivalent

Job description

Customer Service Representative / Healthcare

MetHealth

On-site - Taguig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Others

Company Social Events

Description

• Assist customers with inquiries regarding healthcare services and products.
• Provide accurate information and support to resolve patient issues effectively.
• Maintain updated records of customer interactions and transactions.
• Collaborate with medical staff and other departments to ensure high-quality service delivery.
• Handle administrative tasks, including appointment scheduling and follow-ups.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: No previous experience required; training will be provided.
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Empathetic approach with a focus on patient care.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.Amenable to work onsite in Taguig