PCC/Customer Service Representative For Healthcare Account

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 300,000 - 450,000; Full time

Benefits offered by this job

Employee recognition and rewards

Government mandated benefits

Health & Wellness Insurance (HMO)

Flexible hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. seeks a PCC/Customer Service Representative for their healthcare account in Taguig. This full-time position requires strong English language skills and a high school diploma. No prior experience is necessary.

Your role includes providing exceptional customer support, assisting with appointment scheduling, and collaborating with healthcare teams to improve patient experiences. The company offers benefits including employee recognition, government-mandated benefits, and health insurance.

Qualifications

• Entry-level position requiring no prior experience.
• Commitment to a strong work ethic.
• Ability to thrive in a fast-paced healthcare environment.

Responsibilities

• Provide exceptional customer service support to patients and healthcare providers.
• Assist with scheduling appointments and managing patient inquiries.
• Maintain accurate records of interactions and ensure timely follow-up with clients.

Skills

Strong English language proficiency

Excellent scheduling and organizational abilities

Strong interpersonal skills

Education

High School diploma or equivalent

Job description

PCC/Customer Service Representative For Healthcare Account

Synlink Recruitment Outsourcing Co. Inc. – On-site in Taguig, full-time – No prior experience required – High/Senior High School qualification.

Job Description

• Provide exceptional customer service support to patients and healthcare providers.
• Assist with scheduling appointments and managing patient inquiries.
• Maintain accurate records of interactions and ensure timely follow-up with clients.
• Collaborate with healthcare teams to resolve issues and enhance patient experience.
• Communicate effectively in both verbal and written formats, ensuring clarity and understanding.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong English language proficiency.
• Skills and Competencies: Excellent scheduling and organizational abilities.
• Qualities and Traits: Strong interpersonal skills and a commitment to a strong work ethic.
• Working Conditions: Fast-paced healthcare environment with opportunities for career advancement.

Benefits & Work-Life Balance

Employee recognition and rewards, incentives.

Government mandated benefits.

Insurance Health & Wellness (HMO).

Flexible hours.