Global Sales Support & Order Fulfillment Specialist

iSupport Worldwide; Pasig; Vor Ort; PHP 420.000 - 660.000; Vollzeit

Benefits dieser Stelle

Free lunch

Onsite gym

Weekly fitness activities

Upskilling academy

Modern facilities

Sleeping quarters

Shower room

Zusammenfassung

iSupport Worldwide in Pasig is seeking a motivated, learning-driven professional to provide pre-sales and after-sales support for EMEA customers. You will handle account setup, order processing, and cross-functional collaboration with planning, logistics, and IT to resolve supply chain issues.

The role requires 4+ years in sales administration or customer service for international clients, with strong MS Office and Oracle skills.

Qualifikationen

• Bachelor's degree in business administration, marketing, or related field (or equivalent work experience)
• At least 4 years industry experience in similar role, and/or sales administration, preferably in consumer goods
• Excellent computer skills including Word, Excel, Outlook, and PowerPoint; Oracle knowledge a plus
• Experience in shared services or BPO is an advantage; international experience preferred
• Excellent organization, interpersonal and communication skills
• Excellent language skills (mother tongue level preferred)
• Analytical mindset with ability to interpret/present data effectively
• Reliability, discretion, and efficiency handling high workload
• Passion for outdoor industry and familiarity with outdoor consumer goods preferred
• Ability to work independently and collaboratively in a fast-paced environment

Aufgaben

• Set-up accounts and maintain customer details (Oracle EBS/HTML/OSC)
• Support the sales team in managing inquiries, resolving issues, and delivering excellent service
• Manage order processing from PO receipt to shipment delivery
• Ensure PO information is complete and accurate
• Check orders against inventory and forecast
• Communicate vendor requirements and compliance needs
• Coordinate with customers, distributors, and sales reps to resolve PO issues
• Collaborate with Planning, Logistics, and IT to resolve supply chain issues
• Perform special tasks and assignments as needed

Kenntnisse

MS Office

Oracle EBS

Data interpretation

Communication skills

Organizational skills

Interpersonal skills

Ausbildung

Bachelor's degree in business administration/marketing or related field

Tools

Oracle EBS

Microsoft Office Suite

Jobbeschreibung

iSupport Worldwide in Pasig is seeking a motivated, learning-driven professional to provide pre-sales and after-sales support for EMEA customers. You will handle account setup, order processing, and cross-functional collaboration with planning, logistics, and IT to resolve supply chain issues.

The role requires 4+ years in sales administration or customer service for international clients, with strong MS Office and Oracle skills.