Sales Support Specialist

Private Advertiser; Makati; On-site; PHP 391,000 - 614,000; Full time

Job summary

Private Advertiser is seeking a proactive Sales Support Specialist to back the sales team with administrative and operational tasks. You will coordinate with sales, inventory, and logistics to ensure accurate orders and timely fulfillment, while performing data analysis and reporting to monitor performance.

The role emphasizes data-driven insights, basic statistics, and Excel-based reporting to support management decisions.

Qualifications

• Bachelor's degree in business, marketing, engineering, statistics, economics, finance or data analytics.
• 1–2 years of experience in sales support, order processing, reporting, or business/data analysis.
• Experience handling and analyzing sales data, preferably large data sets.
• Basic knowledge of statistics, data analysis, and sales performance measurement.
• Strong analytical and numerical skills with excellent attention to detail.
• Ability to identify trends, discrepancies, and meaningful insights from data.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Able to work independently and collaborate with internal teams.
• Detail-oriented, accurate, and comfortable working with numbers and repetitive data.
• Willing to work in Makati.

Responsibilities

• Process and monitor customer orders, ensuring accuracy and timely fulfillment.
• Coordinate with sales, inventory, and logistics teams to align orders with stock availability and delivery schedules.
• Assist in resolving order discrepancies, backorders, and customer inquiries in a timely manner.
• Maintain accurate order records, sales documentation, customer information, and other sales-related data.
• Provide administrative and operational support to the sales team, including document preparation and data management.
• Prepare daily, weekly, and monthly sales reports, performance summaries, and other management reports.
• Collect, organize, validate, consolidate, and analyze sales data from various sources.
• Monitor sales targets, actual sales, growth rates, variances, and other sales KPIs.
• Analyze sales performance by product, salesperson, customer, territory, channel, and period.
• Create and maintain Excel PivotTables, PivotCharts, charts, and other sales reporting tools.
• Use Excel formulas such as VLOOKUP/XLOOKUP, SUMIF/SUMIFS, COUNTIF/COUNTIFS, IF, and other commonly used functions to analyze and manage sales data.
• Identify sales trends, patterns, discrepancies, opportunities, and areas for improvement.
• Assist in sales forecasting and analysis of historical sales data.
• Track and analyze sales performance against targets and budgets.
• Provide basic statistical analysis and data-driven insights to support sales planning and decision-making.
• Prepare reports and presentations for management and the sales team.
• Ensure accuracy and consistency of sales data across reports, spreadsheets, and records.
• Coordinate with internal teams to clarify data discrepancies and reporting requirements.
• Maintain organized databases, spreadsheets, and sales records.
• Assist in improving sales support, reporting, and order fulfillment processes for greater efficiency.
• Perform other sales support, reporting, and data analysis tasks as assigned.

Skills

Analytical skills

Numerical skills

Attention to detail

Organizational skills

Communication skills

Problem solving

Multitasking

Collaboration

Data analysis

Education

Bachelor's degree in Business Administration, Marketing Management, Industrial Engineering, Statistics, Mathematics, Economics, Finance, Data Analytics

Tools

Excel

PivotTables

PivotCharts

VLOOKUP

XLOOKUP

SUMIF

SUMIFS

Job description

We are looking for a proactive, detail-oriented, and analytical Sales Support Specialist to provide administrative and operational support to the sales team. The ideal candidate will coordinate with sales, inventory, logistics, and other internal teams to support smooth sales operations and deliver an excellent customer experience. This role will also be responsible for sales data analysis, reporting, and basic statistical analysis to help monitor sales performance, identify trends, and provide useful insights to the sales team and management.

KEY RESPONSIBILITIES

• Process and monitor customer orders, ensuring accuracy and timely fulfillment.

• Coordinate with sales, inventory, and logistics teams to align orders with stock availability and delivery schedules.

• Assist in resolving order discrepancies, backorders, and customer inquiries in a timely manner.

• Maintain accurate order records, sales documentation, customer information, and other sales-related data.

• Provide administrative and operational support to the sales team, including document preparation and data management.

• Prepare daily, weekly, and monthly sales reports, performance summaries, and other management reports.

• Collect, organize, validate, consolidate, and analyze sales data from various sources.

• Monitor sales targets, actual sales, growth rates, variances, and other sales KPIs.

• Analyze sales performance by product, salesperson, customer, territory, channel, and period.

• Create and maintain Excel PivotTables, PivotCharts, charts, and other sales reporting tools.

• Use Excel formulas such as VLOOKUP/XLOOKUP, SUMIF/SUMIFS, COUNTIF/COUNTIFS, IF, and other commonly used functions to analyze and manage sales data.

• Identify sales trends, patterns, discrepancies, opportunities, and areas for improvement.

• Assist in sales forecasting and analysis of historical sales data.

• Track and analyze sales performance against targets and budgets.

• Provide basic statistical analysis and data-driven insights to support sales planning and decision-making.

• Prepare reports and presentations for management and the sales team.

• Ensure accuracy and consistency of sales data across reports, spreadsheets, and records.

• Coordinate with internal teams to clarify data discrepancies and reporting requirements.

• Maintain organized databases, spreadsheets, and sales records.

• Assist in improving sales support, reporting, and order fulfillment processes for greater efficiency.

• Perform other sales support, reporting, and data analysis tasks as assigned.

QUALIFICATIONS

• Bachelor's degree in Business Administration, Marketing Management, Industrial Engineering, Statistics, Mathematics, Economics, Finance, Data Analytics, or a related field.

• At least 1–2 years of experience in sales support, order processing, sales reporting, business analysis, data analysis, or a related role.

• Experience handling and analyzing sales data, preferably large sets of data.

• Basic knowledge of statistics, data analysis, and sales performance measurement.

• Strong analytical and numerical skills with excellent attention to detail.

• Ability to identify trends, discrepancies, and meaningful insights from data.

• Excellent organizational, communication, and problem-solving skills.

• Ability to manage multiple tasks and deadlines in a fast-paced environment.

• Able to work independently and collaborate effectively with different internal teams.

• Detail-oriented, accurate, and comfortable working with numbers and repetitive data.

• Willing to work in Makati.