Food Attendant

Hot Potato CPU; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local food service provider in Iloilo City seeks a dedicated food attendant to provide excellent customer service in a fast-paced environment. Responsibilities include greeting customers, taking orders, and ensuring satisfaction. Ideal candidates have strong communication and multitasking skills, with a high school diploma preferred. Join our team and contribute to a positive dining experience!

Qualifications

• Ability to interact politely with customers.
• Clear communication skills to take orders and answer questions.
• Capability to handle multiple tasks simultaneously.

Responsibilities

• Greeting and seating customers.
• Taking orders and serving food and drinks.
• Ensuring customer satisfaction and maintaining cleanliness.

Skills

Customer Service

Communication

Teamwork

Multitasking

Attention to Detail

Physical Stamina

Problem-Solving

Education

High school diploma or equivalent

Job description

A food attendant is responsible for providing excellent customer service and assisting with food service in various establishments, such as restaurants, cafeterias, or food courts. Their key responsibilities include:

Responsibilities

• Greeting and seating customers: Welcoming guests, guiding them to their tables, and providing menus.
• Taking orders: Writing down customer orders, answering questions about the menu, and offering recommendations.
• Serving food and drinks: Delivering food and beverages to customers in a timely manner.
• Ensuring customer satisfaction: Checking in with customers during their meal to ensure they are satisfied with the food and service.
• Handling payments: Processing payments, providing receipts, and ensuring accuracy in billing.
• Maintaining cleanliness: Keeping dining areas clean, including wiping down tables, sweeping the floor, and replenishing condiments.
• Assisting in food preparation: Sometimes helping in food preparation or arranging food for service.
• Supporting other staff: Assisting kitchen staff or other attendants with tasks during busy hours.

Education

• High school diploma or equivalent (may be preferred but not always required).

Experience

• Previous experience in a customer service or food service role is often preferred, but on-the-job training is common.
• Experience in handling food and beverages or working in a restaurant, café, or similar environment is beneficial.

Skills

• Customer Service: Ability to interact politely and effectively with customers, ensuring a positive dining experience.
• Communication: Clear communication skills to take orders, answer questions, and convey customer needs to the kitchen or other staff.
• Teamwork: Ability to work as part of a team, assisting kitchen and other service staff as needed.
• Multitasking: Capability to handle multiple tasks simultaneously, such as taking orders and serving food.
• Attention to Detail: Ensuring that orders are accurate and customers' needs are met.
• Physical Stamina: Ability to stand for long periods, carry heavy trays, and move around a fast-paced environment.
• Problem-Solving: Addressing customer complaints or issues promptly and professionally.