Food Attendant

Apruebo Food Stall; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local food establishment in Iloilo City is seeking a dedicated Food Attendant to provide excellent customer service in a fast-paced environment. Responsibilities include greeting customers, taking and serving orders, and maintaining cleanliness. The ideal candidate should have strong communication skills and a customer-friendly attitude. This position requires flexibility with hours and the ability to work as part of a team.

Qualifications

• Clear verbal communication to interact with customers and coworkers.
• Ability to maintain a positive attitude and resolve issues.

Responsibilities

• Welcome guests, take their orders, and ensure satisfaction.
• Serve food and beverages promptly, ensuring proper presentation.
• Process customer payments and handle cash accurately.

Skills

Communication Skills

Customer Service

Attention to Detail

Multitasking

Physical Stamina

Teamwork

Education

High school diploma or equivalent

Job description

Overview

A Food Attendant is responsible for providing excellent customer service in food service establishments, such as restaurants, cafeterias, or fast-food outlets. They assist with food preparation, serving meals, maintaining cleanliness, and ensuring that guests have an enjoyable dining experience.

Responsibilities

• Greeting Customers: Welcome guests, take their orders, and ensure they are satisfied with the service.
• Taking Orders: Accurately record customers' food and drink orders, relay orders to kitchen staff, and handle special dietary requests.
• Serving Food: Serve food and beverages promptly and correctly, ensuring proper portion sizes, presentation, and temperature.
• Handling Payments: Process customer payments using cash registers, point-of-sale systems, or payment apps. Handle cash, credit cards, and provide change.
• Maintaining Cleanliness: Ensure dining areas are clean, tables are cleared, and floors are swept regularly.
• Stocking Supplies: Refill condiments, utensils, napkins, and other service supplies as needed.
• Customer Service: Provide friendly and attentive service, addressing any customer complaints or concerns in a professional manner.
• Food Safety: Adhere to food safety and sanitation guidelines, such as keeping food at appropriate temperatures and washing hands regularly.
• Collaborating with Team: Work alongside kitchen staff, waitstaff, and managers to ensure smooth operations.

Education & Experience

• High school diploma or equivalent (preferred).
• Previous experience in food service or customer service is a plus but not required for entry-level positions.

Skills & Qualifications

• Communication Skills: Clear verbal communication to interact with customers and coworkers.
• Customer Service: Ability to maintain a positive attitude and resolve issues to ensure customer satisfaction.
• Attention to Detail: Accuracy in taking orders, handling payments, and maintaining food quality.
• Multitasking: Ability to handle multiple tasks simultaneously, especially during busy periods.
• Physical Stamina: Ability to stand, walk, and carry heavy trays of food or drink for long periods.
• Teamwork: Ability to work well in a team-oriented environment.

Additional Requirements

• Must be able to work flexible hours, including nights, weekends, and holidays.
• Knowledge of basic food safety and hygiene standards (training may be provided).