Food Attendant

Edith Talabahan; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local restaurant in Iloilo City is seeking a Food Attendant to ensure an exceptional dining experience for customers. Responsibilities include serving food and beverages, maintaining cleanliness, and processing payments. Candidates should have a high school diploma and preferably previous experience in food service. Strong communication and teamwork skills are essential for success in this role.

Qualifications

• Previous experience in food service or customer service preferred.
• Ability to stand for long periods and lift trays.
• Customer-focused with the ability to handle concerns professionally.

Responsibilities

• Provide excellent service and ensure customer satisfaction.
• Deliver food and beverages promptly and professionally.
• Maintain cleanliness of dining areas and kitchen.

Skills

Strong communication and interpersonal skills

Ability to handle multiple tasks in a fast-paced environment

Basic math skills for handling payments

Attention to detail

Education

High school diploma or equivalent

Job description

Responsibilities

• A food attendant is responsible for ensuring customers have an excellent dining experience by providing top-notch service, maintaining cleanliness, and assisting with food and beverage orders. They often work in restaurants, cafeterias, or event venues.
• Customer Service: Greet customers, take orders, and provide food and beverage recommendations.
• Serving Food and Drinks: Deliver food and beverages to customers in a timely and professional manner.
• Maintain Cleanliness: Ensure dining areas, tables, and kitchen are clean and organized.
• Take Orders: Accurately take customer orders and communicate them to the kitchen or bar staff.
• Cash Handling: Process customer payments, including handling cash and operating POS systems.
• Monitor Customer Satisfaction: Ensure customers are satisfied with their meals and address any concerns or complaints.
• Stocking and Restocking: Refill condiments, napkins, and other dining materials as needed.
• Assist in Food Preparation: May help with simple food preparation tasks or setting up food stations.
• Follow Health and Safety Regulations: Ensure food safety, cleanliness, and compliance with health regulations.

Qualifications

• Education: High school diploma or equivalent; additional food safety certifications may be required.
• Experience: Previous experience in food service, customer service, or a related field is preferred.
• Skills:
  • Strong communication and interpersonal skills.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Basic math skills for handling payments.
  • Attention to detail and ability to work efficiently.
• Physical Stamina: Ability to stand for long periods, lift trays, and carry heavy items.
• Customer-Focused: Ability to provide exceptional service and handle customer concerns professionally.
• Teamwork: Ability to work well in a team environment, supporting colleagues and supervisors.
• Working Conditions: Food attendants typically work in shifts, including evenings, weekends, and holidays.