Food Attendant

Bello Food Stall; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A dining establishment in Iloilo City is looking for a Food Attendant to provide excellent service and maintain cleanliness in the dining area. The ideal candidate will communicate with customers, take and deliver food orders, and ensure satisfaction. Previous experience in food service is preferred, along with strong communication and interpersonal skills. This role also involves cash handling and teamwork, working flexible shifts including weekends and holidays.

Qualifications

• Previous experience in food service, customer service, or a related field is preferred.
• Ability to stand for long periods and lift trays.
• Exceptional service and handling customer concerns professionally.

Responsibilities

• Greet customers and take orders.
• Deliver food and beverages promptly.
• Ensure cleanliness of dining areas.
• Process customer payments accurately.
• Monitor customer satisfaction and address concerns.

Skills

Strong communication

Interpersonal skills

Ability to multitask

Basic math skills

Attention to detail

Teamwork

Education

High school diploma

Job description

Responsibilities

• A food attendant is responsible for ensuring customers have an excellent dining experience by providing top-notch service, maintaining cleanliness, and assisting with food and beverage orders. They often work in restaurants, cafeterias, or event venues.
• Customer Service: Greet customers, take orders, and provide food and beverage recommendations.
• Serving Food and Drinks: Deliver food and beverages to customers in a timely and professional manner.
• Maintain Cleanliness: Ensure dining areas, tables, and kitchen are clean and organized.
• Take Orders: Accurately take customer orders and communicate them to the kitchen or bar staff.
• Cash Handling: Process customer payments, including handling cash and operating POS systems.
• Monitor Customer Satisfaction: Ensure customers are satisfied with their meals and address any concerns or complaints.
• Stocking and Restocking: Refill condiments, napkins, and other dining materials as needed.
• Assist in Food Preparation: May help with simple food preparation tasks or setting up food stations.
• Follow Health and Safety Regulations: Ensure food safety, cleanliness, and compliance with health regulations.

Qualifications

• Education: High school diploma or equivalent; additional food safety certifications may be required.
• Experience: Previous experience in food service, customer service, or a related field is preferred.
• Skills: Strong communication and interpersonal skills; Ability to handle multiple tasks and work in a fast-paced environment; Basic math skills for handling payments; Attention to detail and ability to work efficiently.
• Physical Stamina: Ability to stand for long periods, lift trays, and carry heavy items.
• Customer-Focused: Ability to provide exceptional service and handle customer concerns professionally.
• Teamwork: Ability to work well in a team environment, supporting colleagues and supervisors.
• Working Conditions: Food attendants typically work in shifts, including evenings, weekends, and holidays.