Food Attendant

Hann Gourmet Products; Iloilo City; On-site; PHP 178,560 - 245,520; Full time

Job summary

A food service company in Iloilo City is seeking a Food Attendant to provide excellent customer service. The role involves greeting customers, taking orders, maintaining cleanliness, and assisting in food preparation. Candidates should have strong communication skills, a high school diploma, and preferably some experience in food service. Flexibility with working hours is also essential.

Qualifications

• Good communication skills, both verbal and written.
• Experience in food service or customer-facing role preferred.
• Flexibility with working hours may be required.

Responsibilities

• Greet customers warmly and ensure they have a pleasant dining experience.
• Take orders accurately and relay them to the kitchen or serving staff.
• Maintain cleanliness in dining and preparation areas.

Skills

Good communication skills

Ability to work in a fast-paced environment

Attention to detail

Basic math skills

Ability to stand for long periods

Education

High school diploma or equivalent

Food safety certification

Job description

Job Description

A food attendant plays a vital role in providing excellent customer service in the food and hospitality industry. Their responsibilities can vary depending on the establishment (e.g., restaurant, cafeteria, hotel, or fast-food chain), but the core duties typically include:

Key Responsibilities:

• Greet customers warmly and ensure they have a pleasant dining experience.
• Take orders accurately and relay them to the kitchen or serving staff.
• Address customer inquiries, complaints, or special requests promptly.

Food Preparation and Serving:

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Assist in preparing, assembling, and serving food items according to established recipes and standards.

Ensure proper portion control and presentation of food.

Refill food stations, beverage dispensers, or condiments as needed.

Cleanliness and Sanitation:

• Maintain cleanliness in dining areas, food preparation areas, and service stations.
• Clear tables, clean surfaces, and ensure proper disposal of trash.
• Follow health and safety guidelines, including food handling and hygiene protocols.

Inventory and Stock Management:

• Monitor and restock supplies, such as utensils, plates, and condiments.
• Notify management when inventory is low or equipment requires maintenance.

Cash Handling (if applicable):

• Process customer payments using cash registers or POS systems.
• Issue receipts, give the correct change, and handle cash responsibly.
• Work closely with kitchen staff, servers, and management to ensure smooth operations.
• Participate in team meetings and training sessions.

Education and Qualifications:

• High school diploma or equivalent (sometimes not required)
• Food safety certification (may be required or provided by the employer)

Skills and Abilities:

• Good communication skills, both verbal and written
• Ability to work in a fast-paced environment
• Attention to detail and the ability to multitask
• Ability to work well in a team or independently
• Basic math skills for handling payments and giving correct change
• Ability to stand for long periods

Experience:

• Previous experience in food service or a customer-facing role is often preferred but not always required

Physical Requirements:

• Ability to lift moderate weights (such as food trays, supplies, or equipment)
• Stamina to stand and move around for long hours

Other Requirements:

• Flexibility with working hours (may require weekends, evenings, and holidays)
• A positive attitude and willingness to work with others in a busy environment