Fleet Dispatcher

Pivot Link Logistics; Marilao; On-site; PHP 300,000 - 460,000; Full time

Job summary

Pivot Link Logistics in the Philippines is seeking an experienced Fleet Dispatcher to coordinate vehicles, drivers, routes, and capacity requirements, ensuring on-time dispatch and real-time fleet monitoring.

You will address operational issues promptly, optimize vehicle utilization, and collaborate with Operations, Branch teams, and drivers to maintain reliable pickups, deliveries, and linehaul across branches.

Qualifications

• Experience in fleet dispatch or logistics coordination.
• Ability to coordinate vehicles, drivers, routes, and teams in time-sensitive settings.
• Strong understanding of route planning, truck capacity, and schedules.
• Good monitoring, follow-up and problem-solving skills.
• Clear communication with drivers and cross-functional teams.

Responsibilities

• Prepare daily vehicle allocation and dispatch plans based on volume and route requirements.
• Assign vehicles and drivers according to route needs, capacity, schedules, and priorities.
• Ensure dispatch aligns with loading times, cut-off times, and target departure times.
• Coordinate with Operations, Pickup, Delivery, Linehaul, and Branch teams on vehicle requirements.
• Monitor actual dispatch vs. plan and address delays or gaps promptly.
• Maximise vehicle utilisation and minimise idle time.
• Review route plans and capacity requirements; match truck size to shipment volume.
• Coordinate route adjustments when volumes or schedules change.
• Validate loading and departure schedules to minimise delays and complaints.
• Identify capacity shortfalls and arrange additional vehicles as needed.
• Monitor movement and status of dispatched vehicles in real time.
• Track vehicle arrival, loading, departure, and return status.
• Follow up on delays, unavailability, or abnormal vehicles.
• Coordinate with drivers regarding breakdowns, traffic, or issues.
• Escalate fleet concerns to Fleet Supervisor/Manager and Operations.
• Coordinate with drivers on daily routes and schedules; confirm attendance.
• Ensure drivers understand route, loading point, destination, and schedule.
• Monitor driver compliance with dispatch instructions and policies.
• Arrange replacement drivers in cases of absence or emergencies.

Job description

About the role

Support efficient Fleet Dispatcher and daily dispatch operations by coordinating vehicles, drivers, routes, and capacity requirements. The role ensures vehicles are dispatched on schedule, fleet movement is monitored in real time, and operational issues are addressed promptly to maintain reliable pickup, delivery, linehaul, and branch operations.

Key responsibilities

• Prepare daily vehicle allocation and dispatch plans based on operational volume and route requirements.

• Assign vehicles and drivers according to route requirements, truck capacity, schedules, and operational priorities.

• Ensure vehicles are dispatched according to required first loading times, cut-off times, and target departure times.

• Coordinate with Operations, Pickup, Delivery, Linehaul, and Branch teams regarding vehicle requirements.

• Monitor actual dispatch against planned dispatch and promptly address delays or operational gaps.

• Ensure proper vehicle utilisation and minimise unnecessary idle time.

• Review route plans and vehicle capacity requirements.

• Match truck size and capacity with expected shipment volume.

• Coordinate route adjustments when volume, seller schedules, branch requirements, or operating conditions change.

• Validate loading and departure schedules to minimise delays and customer or seller complaints.

• Identify potential capacity shortages and arrange additional vehicles when required.

• Monitor the movement and status of dispatched vehicles in real time.

• Track vehicle arrival, loading, departure, and return status.

• Follow up on delayed, unavailable, or abnormal vehicles.

• Coordinate with drivers regarding breakdowns, traffic, accidents, loading delays, and other operational issues.

• Escalate critical fleet concerns to the Fleet Supervisor, Fleet Manager, and Operations Management.

• Coordinate with assigned drivers regarding daily routes and dispatch schedules.

• Confirm driver attendance and availability before deployment.

• Ensure drivers understand their assigned route, loading point, destination, and schedule.

• Monitor driver compliance with dispatch instructions and operational policies.

• Coordinate replacement drivers in cases of absence or emergency.

What we're looking for

• Experience in fleet dispatch, logistics coordination, transportation operations, or a similar role.

• Strong ability to coordinate vehicles, drivers, routes, and operational teams in a time-sensitive environment.

• Good understanding of route planning, truck capacity, loading schedules, and dispatch processes.

• Strong monitoring, follow-up, and problem-solving skills.

• Ability to respond quickly to delays, breakdowns, traffic incidents, capacity shortages, and other operational issues.

• Clear communication and effective coordination skills when working with drivers and cross-functional teams.

• Strong attention to detail and ability to track multiple vehicles and schedules simultaneously.

• Ability to work under pressure and adapt to changing operational requirements.

• Proficiency in basic computer applications and dispatch or fleet monitoring systems.