Entry-Level Call Center Agent - Taguig

Bpo Hiring; Taguig; On-site; PHP 223,000 - 357,000; Full time

Job summary

Bpo Hiring is seeking a Call Center Agent to handle customer inquiries, provide information on products and services, and ensure a positive customer experience. The role emphasizes on-site presence in the Philippines and adherence to scripts and quality standards.

Ideal candidates are customer-focused, motivated, and communicative, with basic computer skills and the ability to resolve issues efficiently to maintain satisfaction.

Qualifications

• Willingness to work on site at the job location.
• At least High School or Senior High School graduate.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Manage incoming calls with professionalism and courtesy.
• Assist customers by providing product and service details.
• Address and resolve issues promptly and accurately.
• Handle account updates, service requests, and related transactions.
• Keep records updated and document customer interactions.
• Adhere to company policies, scripts, and performance standards.

Skills

Good communication skills

Basic computer literacy

Willing to work on site

Education

High School or Senior High School graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concems efficiently, and ensure every customer enjoys positive experience

Key Responsibilities.

• Manage incoming Calls with professionalism and courtesy


• Assist customers by providing product and service detalis


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep recorde updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site


• Education. At least High School or Senior High School Graduate


• Basic computer literacy


• Good Communication skills