Entry-Level Call Center Agent - Pasay

Bpo Hiring; Pasay; On-site; PHP 201,000 - 290,000; Full time

Job summary

Bpo Hiring in Pasay, Philippines is seeking a motivated Call Center Agent to deliver friendly, professional assistance to customers. You will handle inquiries, provide information about products and services, and strive to ensure a positive experience for every caller.

You'll resolve issues promptly, document interactions, and adhere to scripts and performance standards while working on-site to support our growing customer-service team.

Qualifications

• Willing to work on site
• At least High School or Senior High School graduate
• Basic computer literacy
• Good communication skills

Responsibilities

• Handle incoming Calls with professionalism and courtesy
• Assist customers by providing product and service detalis
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep recorde updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Skills

Good communication

Basic computer literacy

Education

High School graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concems efficiently, and ensure every customer enjoys positive experience

Key Responsibilities.

• Manage incoming Calls with professionalism and courtesy


• Assist customers by providing product and service detalis


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep recorde updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site


• Education. At least High School or Senior High School Graduate


• Basic computer literacy


• Good Communication skills