Entry-Level Call Center Agent - Alabang

Bpo Hiring; Muntinlupa; On-site; PHP 201,000 - 268,000; Full time

Job summary

Bpo Hiring is seeking Call Center Agents to join our on-site team in the Philippines. You will handle customer inquiries, provide product and service information, and resolve concerns to ensure a positive customer experience.

Responsibilities include managing calls, assisting with updates and requests, updating records, and following company scripts and standards to maintain quality service.

Qualifications

• Good communication skills.
• Willingness to work on site.
• Basic computer literacy.

Responsibilities

• Handle incoming calls with professionalism and courtesy.
• Assist customers with product and service details.
• Address and resolve issues promptly and accurately.
• Process account updates and service requests.
• Document customer interactions and keep records updated.
• Adhere to company scripts and performance standards.

Skills

Good communication skills

Education

High school graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concems efficiently, and ensure every customer enjoys positive experience

Key Responsibilities.

• Manage incoming Calls with professionalism and courtesy


• Assist customers by providing product and service detalis


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep recorde updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site


• Education. At least High School or Senior High School Graduate


• Basic computer literacy


• Good Communication skills