Entry-Level Call Center Agent - Bacolod

Bpo Hiring; Talisay; On-site; PHP 180,000 - 300,000; Full time

Job summary

Bpo Hiring in the Philippines invites motivated Call Center Agents to join our growing team. You will handle customer inquiries, provide product and service information, and aim to deliver a positive customer experience.

Responsibilities include managing incoming calls professionally, assisting customers with product details, resolving issues promptly, updating accounts, processing service requests, and documenting interactions. On-site work with adherence to policies and scripts is expected.

Qualifications

• Willing To Work On Site
• Education: At least High School or Senior High School Graduate
• Basic computer literacy
• Good Communication skills

Responsibilities

• Manage incoming Calls with professionalism and courtesy
• Assist customers by providing product and service detalis
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep recorde updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Skills

Good Communication skills

Basic computer literacy

Education

High School or Senior High School Graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concems efficiently, and ensure every customer enjoys positive experience

Key Responsibilities.

• Manage incoming Calls with professionalism and courtesy


• Assist customers by providing product and service detalis


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep recorde updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site


• Education. At least High School or Senior High School Graduate


• Basic computer literacy


• Good Communication skills