Entry-Level Call Center Agent - Pasig

Bpo Hiring; Metro Manila; Sur place; PHP 248 000 - 303 000; Plein temps

Résumé du poste

Bpo Hiring is seeking Call Center Agents who are customer-focused and motivated to join our growing team. You will handle customer inquiries, provide information about products and services, and ensure a positive experience for every caller.

As a Call Center Agent, you will manage incoming calls, resolve concerns promptly, process account updates, and document interactions while adhering to company policies and scripts.

Qualifications

• High school level education or higher.
• Basic computer literacy essential.
• Good communication skills required.

Responsabilités

• Manage incoming Calls with professionalism and courtesy
• Assist customers by providing product and service detalis
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep recorde updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Connaissances

Good communication

Basic computer literacy

Formation

High School or Senior High School Graduate

Description du poste

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concems efficiently, and ensure every customer enjoys positive experience

Key Responsibilities.

• Manage incoming Calls with professionalism and courtesy


• Assist customers by providing product and service detalis


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep recorde updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site


• Education. At least High School or Senior High School Graduate


• Basic computer literacy


• Good Communication skills