Entry-Level Call Center Agent - Cebu

Bpo Hiring; Philippines; On-site; PHP 201,000 - 335,000; Full time

Job summary

Bpo Hiring in the Philippines is seeking a Call Center Agent who handles customer inquiries, provides information about products and services, and resolves concerns to ensure a positive experience.

The role requires on-site work, good communication, and basic computer literacy. You will manage calls, update records, and adhere to company scripts and standards to deliver consistent service.

Qualifications

• Willing To Work On Site
• Education. At least High School or Senior High School Graduate
• Basic computer literacy
• Good Communication skills

Responsibilities

• Manage incoming Calls with professionalism and courtesy
• Assist customers by providing product and service detalis
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep recorde updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Skills

Good communication skills

Customer service orientation

Education

High School or Senior High School graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concems efficiently, and ensure every customer enjoys positive experience

Key Responsibilities.

• Manage incoming Calls with professionalism and courtesy


• Assist customers by providing product and service detalis


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep recorde updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site


• Education. At least High School or Senior High School Graduate


• Basic computer literacy


• Good Communication skills