Entry-Level Call Center Agent - Fairview

Bpo Hiring; Quezon City; On-site; PHP 201,000 - 357,000; Full time

Job summary

Bpo Hiring in Metro Manila is seeking Call Center Agents who are customer-focused and motivated. You will handle inquiries, provide information about products and services, and ensure every customer has a positive experience.

Key duties include managing calls with professionalism, assisting with product details, resolving issues promptly, updating records, and adhering to scripts and standards to maintain service quality.

Qualifications

• Willing to work on site.
• At least high school or senior high school graduate.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Manage incoming calls with professionalism and courtesy.
• Assist customers by providing product and service details.
• Address and resolve issues promptly and accurately.
• Handle account updates, service requests, and related transactions.
• Keep records updated and document customer interactions.
• Adhere to company policies, scripts, and performance standards.

Skills

Good communication skills

Education

High School or Senior High School Graduate

Tools

Basic computer literacy

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concems efficiently, and ensure every customer enjoys positive experience

Key Responsibilities.

• Manage incoming Calls with professionalism and courtesy


• Assist customers by providing product and service detalis


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep recorde updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site


• Education. At least High School or Senior High School Graduate


• Basic computer literacy


• Good Communication skills