Entry-Level Call Center Agent - Davao

Bpo Hiring; Philippines; On-site; PHP 223,000 - 357,000; Full time

Job summary

Bpo Hiring in the Philippines is hiring Call Center Agents to handle customer inquiries, provide product and service information, and resolve concerns while ensuring a positive customer experience.

The role involves on-site work, handling calls professionally, and following company scripts and performance standards to maintain quality service.

Qualifications

• Willing to work on site.
• High school or senior high school graduate.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Manage incoming Calls with professionalism and courtesy
• Assist customers by providing product and service detalis
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep recorde updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Skills

Willing To Work On Site

Good Communication Skills

Basic Computer Literacy

Education

High School Graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concems efficiently, and ensure every customer enjoys positive experience

Key Responsibilities.

• Manage incoming Calls with professionalism and courtesy


• Assist customers by providing product and service detalis


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep recorde updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site


• Education. At least High School or Senior High School Graduate


• Basic computer literacy


• Good Communication skills