Entry-Level Call Center Agent - Quezon City

Bpo Hiring; Quezon City; Presencial; PHP 201.000 - 279.000; Jornada completa

Descripción de la vacante

Bpo Hiring in Quezon City is hiring Call Center Agents to join our growing team. You will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience.

Key responsibilities include managing incoming calls, assisting customers with product and service details, resolving issues promptly, updating accounts, and documenting interactions. On-site work and good communication skills are required.

Formación

• Willing to work on site.
• Education: at least High School or Senior High School Graduate.
• Basic computer literacy.
• Good communication skills.

Responsabilidades

• Manage incoming Calls with professionalism and courtesy
• Assist customers by providing product and service detalis
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep recorde updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Conocimientos

Good communication skills

Educación

High School / Senior High School graduate

Descripción del empleo

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concems efficiently, and ensure every customer enjoys positive experience

Key Responsibilities.

• Manage incoming Calls with professionalism and courtesy


• Assist customers by providing product and service detalis


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep recorde updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site


• Education. At least High School or Senior High School Graduate


• Basic computer literacy


• Good Communication skills