Entry-Level Banking Customer Relations Associate

China Banking Corporation (CBC); Calamba; On-site; PHP 180,000 - 240,000; Full time

Job summary

China Banking Corporation (CBC) in Laguna is seeking a Customer Relations Assistant to help clients open and close accounts, guide them through savings and investment products, and ensure documentation is properly completed.

You will handle deposits, withdrawals, bills, and loan payments with accuracy, while maintaining compliance with procedures. The role emphasizes exceptional customer service and building lasting client relationships.

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.
• Amenable to work in Santa Rosa, Laguna.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Assist clients with deposits, withdrawals, bills, and loan payments.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Skills

Communication skills

Interpersonal skills

Customer service

Onsite reporting

Education

Bachelor’s degree in Finance or related field

Fresh graduates encouraged to apply

Job description

China Banking Corporation (CBC) in Laguna is seeking a Customer Relations Assistant to help clients open and close accounts, guide them through savings and investment products, and ensure documentation is properly completed.

You will handle deposits, withdrawals, bills, and loan payments with accuracy, while maintaining compliance with procedures. The role emphasizes exceptional customer service and building lasting client relationships.