Banking Client Relations Specialist – Onsite Growth Path

China Bank Group; General Trias; On-site; PHP 223,000 - 357,000; Full time

Job summary

China Bank Group is seeking a Customer Relations Assistant to support clients in opening and closing accounts and to guide them through savings and investment products. The role emphasizes accuracy, compliance, and strong customer service at the Santa Cruz, Laguna branch.

Responsibilities include handling daily transactions, assisting with deposits and loan payments, and maintaining complete documentation. Strong communication skills and a customer-first mindset are essential for success in this

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite in Santa Cruz, Laguna.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Assist clients with deposits, withdrawals, bills, and loan payments.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Skills

Strong communication and interpersonal

Education

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Job description

China Bank Group is seeking a Customer Relations Assistant to support clients in opening and closing accounts and to guide them through savings and investment products. The role emphasizes accuracy, compliance, and strong customer service at the Santa Cruz, Laguna branch.

Responsibilities include handling daily transactions, assisting with deposits and loan payments, and maintaining complete documentation. Strong communication skills and a customer-first mindset are essential for success in this