Banking Customer Relations Specialist - Growth & Service

China Bank Group; Tagaytay; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Hands-on training

Career progression

Team collaboration

Staff development

Job summary

China Bank Group is seeking a Customer Relations Assistant to help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are completed accurately.

You will handle day-to-day financial transactions, assist with deposits, withdrawals, bills, and loan payments, and deliver excellent customer service while building strong client relationships. Willingness to report onsite and work in the South Luzon Region Area III.

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism
• Assist clients with deposits, withdrawals, bills, and loan payments
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

Skills

Strong communication

Education

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Job description

China Bank Group is seeking a Customer Relations Assistant to help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are completed accurately.

You will handle day-to-day financial transactions, assist with deposits, withdrawals, bills, and loan payments, and deliver excellent customer service while building strong client relationships. Willingness to report onsite and work in the South Luzon Region Area III.