Banking Customer Relations Assistant - Hands-On Training

China Bank Group; Ormoc; Presencial; PHP 300 000 - 420 000; Tempo integral

Resumo da oferta

China Bank Group is seeking a Customer Relations Assistant in the Philippines to help clients open and close accounts, guide them on savings and investment products, and ensure all banking documents are accurate and properly processed. You will deliver professional service, build strong client relationships, and gain hands-on experience in branch operations.

The role emphasizes clear communication, attention to detail, and a willingness to work onsite in a customer-facing environment, with

Qualificações

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or a related field
• Fresh graduates are encouraged to apply
• Good communication and interpersonal skills
• Detail‑oriented with a strong customer‑service mindset
• Willing to work onsite

Responsabilidades

• Assist clients with account opening, closing, and other day-to-day banking transactions
• Provide clear information on savings and investment products
• Ensure transactions and documents are complete, accurate, and properly processed
• Deliver professional and attentive service to clients
• Build positive relationships by understanding and responding to client needs

Conhecimentos

Customer service

Communication

Interpersonal skills

Detail-oriented

Formação académica

Bachelor's degree in Finance or related field

Descrição da oferta de emprego

China Bank Group is seeking a Customer Relations Assistant in the Philippines to help clients open and close accounts, guide them on savings and investment products, and ensure all banking documents are accurate and properly processed. You will deliver professional service, build strong client relationships, and gain hands-on experience in branch operations.

The role emphasizes clear communication, attention to detail, and a willingness to work onsite in a customer-facing environment, with