Banking Client Relations Associate

China Bank Group; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Job summary

China Bank Group in the Philippines is seeking a Customer Relations Assistant to help clients open and close accounts, and to guide them through savings and investment products. You will ensure all documentation and procedures are properly completed, delivering accurate service in every interaction.

This onsite role offers hands-on training and a path to build a career in banking and financial services. Fresh graduates are encouraged to apply, with a strong emphasis on communication and customer

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Assist clients with deposits, withdrawals, bills, and loan payments.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Skills

Communication skills

Interpersonal skills

Education

Finance/Banking degree

Job description

China Bank Group in the Philippines is seeking a Customer Relations Assistant to help clients open and close accounts, and to guide them through savings and investment products. You will ensure all documentation and procedures are properly completed, delivering accurate service in every interaction.

This onsite role offers hands-on training and a path to build a career in banking and financial services. Fresh graduates are encouraged to apply, with a strong emphasis on communication and customer