Banking Customer Relations Associate

China Bank Group; Davao City; Presencial; PHP 201.000 - 279.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive training

Hands-on experience

Collaborative environment

Career advancement

Descripción de la vacante

China Bank Group in the Philippines seeks a Customer Relations Assistant to help clients open and maintain deposit accounts, handle inquiries, and ensure accurate processing of banking transactions. The role focuses on branch operations, customer service, and account management as a foundation for a banking career.

The successful candidate will verify client information, manage documentation, and assist with service requests, while adhering to regulatory and security standards.

Formación

• Bachelor's degree in any business-related field.
• Strong communication and customer service skills.
• Attention to detail and documentation accuracy.
• Good analytical and organizational abilities.
• Proficient in Microsoft Office applications.
• Fresh graduates are welcome to apply.

Responsabilidades

• Assist customers with account opening, maintenance, and inquiries.
• Verify client information to ensure documentary requirements are complete and compliant.
• Process account updates, customer information changes, and service requests.
• Support onboarding by providing accurate product and service information.
• Handle account documentation, records management, and transaction processing.
• Coordinate with branch staff to ensure smooth customer service and operational support.
• Adhere to bank policies, security standards, and regulatory requirements.

Conocimientos

Communication skills

Customer service

MS Office

Analytical skills

Organizational skills

Educación

Bachelor's degree in any business-related course

Fresh graduates welcome

Descripción del empleo

China Bank Group in the Philippines seeks a Customer Relations Assistant to help clients open and maintain deposit accounts, handle inquiries, and ensure accurate processing of banking transactions. The role focuses on branch operations, customer service, and account management as a foundation for a banking career.

The successful candidate will verify client information, manage documentation, and assist with service requests, while adhering to regulatory and security standards.