Banking Customer Relations Associate

China Banking Corporation

Cagayan de Oro

On-site

PHP 240,000 - 360,000

Full time

4 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

China Banking Corporation is seeking a Customer Relations Assistant to support account management and deliver excellent banking services in branch operations. The role offers comprehensive training in branch operations and contact with customers across various banking products.

Ideal candidates have a business-related degree, strong communication skills, and attention to detail, with fresh graduates welcome to apply.

Qualifications

Bachelor's degree in any business-related course or equivalent.
Strong communication and customer service skills.
Keen attention to detail and ability to handle documentation accurately.
Good analytical and organizational skills.
Fresh graduates are welcome to apply.
Experience: 0 - 2 years.

Responsibilities

Assist customers with account opening, maintenance, and inquiries.
Verify client information and ensure documentary requirements are complete and compliant.
Process account updates, customer information changes, and other service requests.
Support onboarding of new clients by providing accurate product and service information.
Handle account documentation, records management, and transaction processing.
Coordinate with branch personnel to ensure smooth customer service and operational support.
Adhere to bank policies, security standards, and regulatory requirements.