Banking Client Relations Associate

China Bank Group; General Trias; On-site; PHP 223,000 - 391,000; Full time

Job summary

China Bank Group is seeking a Customer Relations Assistant in Cavite to help clients open and close accounts, and guide them through savings and investment products. You will ensure proper documentation and adherence to procedures while delivering quality service.

Fresh graduates are welcome. The role requires strong communication, on-site work, and the ability to build lasting client relationships within the branch network.

Qualifications

• Bachelor’s degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.
• Amenable to work in Santa Rosa, Laguna.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Assist clients with deposits, withdrawals, bills, and loan payments.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Skills

Strong communication

Interpersonal skills

Education

Bachelor’s/College degree in Finance/Banking/Business Administration

Job description

China Bank Group is seeking a Customer Relations Assistant in Cavite to help clients open and close accounts, and guide them through savings and investment products. You will ensure proper documentation and adherence to procedures while delivering quality service.

Fresh graduates are welcome. The role requires strong communication, on-site work, and the ability to build lasting client relationships within the branch network.