Banking Client Relations Specialist

China Bank Group; Batangas City; On-site; PHP 180,000 - 240,000; Full time

Job summary

China Bank Group in the Philippines seeks a Customer Relations Assistant to help clients open and close accounts, and guide them through savings and investment products, ensuring documentation is complete and compliant. You will perform day-to-day financial transactions with accuracy, support deposits and withdrawals, and deliver courteous service to build trusted client relationships at the branch.

The role offers hands-on training and career growth in banking and financial services, with a

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Assist clients with deposits, withdrawals, bills, and loan payments.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships

Skills

Communication

Interpersonal skills

Customer service

Education

Bachelor’s degree in Finance or related

Job description

China Bank Group in the Philippines seeks a Customer Relations Assistant to help clients open and close accounts, and guide them through savings and investment products, ensuring documentation is complete and compliant. You will perform day-to-day financial transactions with accuracy, support deposits and withdrawals, and deliver courteous service to build trusted client relationships at the branch.

The role offers hands-on training and career growth in banking and financial services, with a