A construction firm in Metro Manila seeks an experienced employee relations specialist to manage conflict resolution, conduct investigations, and ensure compliance with employment laws. The candidate will provide support to employees, design training programs, and maintain detailed records. A bachelor's degree in HR or a related field and strong understanding of local labor laws are essential. This position is pivotal in fostering a positive workplace culture and supporting employees effectively.
Qualifications
Strong understanding of local employment laws and regulations.
Excellent verbal and written communication skills.
Ability to build rapport and maintain confidentiality.
Strong analytical and conflict-resolution skills.
Strong organizational and time-management abilities.
Responsibilities
Serve as a neutral mediator to resolve disputes.
Conduct thorough investigations into employee complaints.
Ensure company policies are in line with labor laws.
Provide counseling and support to employees.
Develop and deliver training sessions on employee relations.
Design and implement employee relations programs.
Maintain accurate records of employee relations activities.
Skills
Knowledge of employment law
Communication
Interpersonal skills
Problem-solving
Organizational skills
Education
Bachelor's degree in a relevant field
Job description
Core responsibilities
Mediation and conflict resolution: Serve as a neutral mediator to resolve disputes between employees or between employees and management.
Investigation: Conduct thorough investigations into employee complaints, misconduct, and grievances, ensuring confidentiality and impartiality.
Policy and compliance: Ensure company policies are up-to-date and in line with labor laws, providing guidance on how to apply them fairly.
Employee support: Provide counseling and support to employees on various issues and inform them about company benefits and programs.
Training and development: Develop and deliver training sessions for employees and managers on topics such as performance, conduct, and employee relations best practices.
Program development: Design and implement employee relations programs to promote employee engagement and a positive workplace culture.
Record keeping: Maintain accurate and detailed records of all employee relations activities and employee data.
Required skills and qualifications
Knowledge of employment law: Strong understanding of local employment laws and regulations is essential.
Communication: Excellent verbal and written communication skills for effective counseling, negotiation, and documentation.
Interpersonal skills: Ability to build rapport, maintain confidentiality, and handle sensitive situations with discretion and empathy.
Problem-solving: Strong analytical, problem-solving, and conflict-resolution skills to address complex issues.
Organizational skills: Strong organizational and time-management abilities to handle multiple cases and detailed records.
Experience: Typically requires a bachelor's degree in a relevant field like human resources, and several years of experience in HR or employee relations.