Email & Chat Online Assistant / Open for Newbies / Fixed Weekends Off

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay

Paid Training

Paid Time Off

Fun Company Events

Job summary

Caldwell Communications Consultancy Philippines is seeking enthusiastic individuals for the role of Email & Chat Online Assistant in Mandaluyong. This full-time position offers a competitive salary package, HMO coverage starting on Day 1, and opportunities for career advancement.

The ideal candidate should be a high school graduate, eager to provide top-tier customer support and collaborate for continuous improvement. Enjoy fixed weekends off and a supportive workplace that values your growth.

Qualifications

• Must be a high school graduate or higher, with enthusiasm for customer service.
• No BPO experience required, but it’s a plus.
• Willing to work onsite.

Responsibilities

• Provide support by resolving customer concerns via voice and non-voice.
• Maintain and update records in the internal system.
• Ensure customer satisfaction by resolving issues efficiently.

Skills

Customer support

Communication skills

Problem-solving

Education

High School Graduate

Job description

Email & Chat Online Assistant / Open for Newbies / Fixed Weekends Off

Caldwell Communications Consultancy Philippines

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.

Customer Service