Pure Non Voice - CSR (Customer Service) - Paid Training

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay

Paid Training

Paid Time Off

Team events

Job summary

A leading communications consultancy in Mandaluyong is looking for motivated and reliable individuals to join their customer support team. The role involves providing excellent service in a voice or non-voice capacity. Ideal candidates are high school graduates or above, excited to start their careers, and willing to work onsite. The company offers a competitive salary, HMO coverage starting Day 1, and opportunities for career advancement, making it a great place to grow your career.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.
• Willing to work onsite.
• Stay informed on products, policies, and processes.
• Collaborate with the team for improvement.

Responsibilities

• Provide top-tier support by resolving customer concerns via voice and non-voice.
• Maintain accurate and updated records in our internal system.
• Ensure customer satisfaction by resolving issues professionally.
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

Skills

Motivated

Reliable

Enthusiastic

On-site readiness

Education

High/Senior High School graduate

College undergrad welcome

Job description

Caldwell Communications Consultancy Philippines

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.

Beatrice Gil
HR Officer Caldwell Communications Consultancy Philippines