Chat Support | Shipping and Logistic Account | Fixed Weekends Off

Caldwell Communications Consultancy Philippines; Rizal; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay

Regular Salary Increases

Paid Training

Paid Time Off

Fun Company Events

Team Celebrations

Job summary

A leading communications consultancy in Rizal is seeking motivated individuals for the Chat Support role in a shipping and logistic account. This full-time position offers a competitive salary, HMO coverage starting Day 1, and other benefits. Ideal candidates are high school graduates, eager to grow their careers, and willing to work on-site. Enjoy weekends off and the opportunity for career advancement while delivering exceptional customer service in a supportive environment.

Qualifications

• Motivated, reliable, and enthusiastic individuals eager to start or level up their careers.
• BPO experience is a plus but not required.
• Willing to work onsite and attend on-site interviews.
• Fresh graduates are welcome to build a career.

Responsibilities

• Provide top-tier support by resolving customer concerns via voice and non-voice.
• Maintain accurate and updated records.
• Ensure customer satisfaction by resolving issues professionally.
• Stay informed on company products, policies, and processes.
• Collaborate with the team for continuous improvement and success.

Skills

Interpersonal Skills

Customer Service

Problem Solving

Team Player

Organizational Skills

Call Centre

Education

High School Diploma or higher

Job description

Chat Support | Shipping and Logistic Account | Fixed Weekends Off

Caldwell Communications Consultancy Philippines

On-site - Rizal No Exp Required High/Senior High School Full-time

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Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

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Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.

Interpersonal Skills Customer Service Problem Solving Team Player Organizational Skills Back Office Support Call Centre

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HR RILEY ROXAS

HR Manager Caldwell Communications Consultancy Philippines

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